Office Representative
5 days ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.
Key Responsibilities:
- Customer Engagement: Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
- Product Knowledge: Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
- Competitive Compensation: Salary plus commission/bonus structure.
- Benefits Package: Paid time off (vacation and personal/sick days), professional development opportunities, and abundant chances for career advancement within our agency.
Requirements:
- Marketing Savvy: Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional Communication: Exceptional communication skills across all channels - written, verbal, and attentive listening.
- People-Centric Mindset: A people-centric mindset with a keen eye for detail.
- Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Technical Proficiency: Proficiency in learning and navigating computer functions efficiently.
- Team Player: Collaborative spirit, thriving in a dynamic team environment.
- Bilingualism: Bilingual Spanish preferred.
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