Cannabis Retail Specialist

2 weeks ago


Worcester, Massachusetts, United States 4Front Full time
Company Overview
4Front Ventures is a dynamic national cannabis cultivator, distributor, and retailer based in Phoenix, Arizona, with active operations across several states. Our commitment to Excellence, People, Integrity, and Courage drives us to create a responsible, community-focused organization that consistently delivers high-quality products and exceptional service.

Position Summary
The Retail Associate plays a vital role in collaborating with the management team to provide outstanding hospitality and ensure guests have a memorable cannabis experience. Key responsibilities include:
  • Addressing inquiries regarding state cannabis regulations and programs.
  • Engaging in community events both inside and outside the dispensary.
  • Managing various front-of-house (FOH) workstations such as Reception, Hosting, Sales Floor/Consulting, and Cashiering.

Operational Duties
The Retail Associate is also responsible for:
  • Product organization and inventory management.
  • Communicating effectively with guests.
  • Handling back-of-house (BOH) tasks including Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.

Key Responsibilities
Adhere to all site protocols and procedures in compliance with local and state regulations and company policies.
Act as a brand ambassador, demonstrating authentic engagement and productivity.
Deliver exceptional service to all guests while providing tailored recommendations on cannabis products and consumption methods.
Accurately fulfill product orders while maintaining organized and clean workstations.
Ensure proper cash handling for all guest transactions.
Assist with various tasks as assigned to support team and organizational success.

Compensation
$18.00 Non-Exempt (Hourly)
Paid bi-weekly.

Schedule
Full-time availability required, including weekends.

Skills and Qualifications
Preferred qualifications include:
  • 1+ years of retail experience.
  • Experience in the cannabis industry.
  • Ability to lift up to 50 pounds unassisted.
  • Active government-issued photo ID.
  • 21 years of age or older.
  • High School Diploma or GED.
  • Ability to obtain and maintain a Dispensing Organization Agent Identification Card.

Benefits
Employee discounts, health, vision, and dental benefits from day one, sick pay/PTO accrual, floating holidays, parental/maternity leave, employee assistance programs, career development opportunities, and a 401k plan.

Working Conditions
This role involves physical activities such as bending, lifting, kneeling, and carrying items regularly. Employees will be required to stand for extended periods and may need to operate equipment. The work environment may be subject to varying temperatures, noise levels, and potential safety hazards. Adherence to safety protocols and use of protective equipment is mandatory.

Note
This job description is not exhaustive and may include other related duties as necessary to meet the organization's ongoing needs. 4Front Ventures is an Equal Opportunity Employer.

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