Retail Sales Associate

5 days ago


Worcester, Massachusetts, United States 4Front Full time
Job Title: Retail Sales Associate

4Front Ventures is a leading national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team.

Job Summary

The Retail Sales Associate will collaborate with our management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Key responsibilities include:

  • Providing excellent customer service and answering questions about our products and services
  • Participating in community events and promoting our brand
  • Working all front-of-house (FOH) workstations, including reception, hosting, sales floor/consulting, and cashiering
  • Assisting with product organization, inventory control, and communicating with guests
  • Working all back-of-house (BOH) workstations, including receiving, packaging, stocking, online ordering, order dispatching, and delivering
Key Responsibilities

The Retail Sales Associate will be responsible for:

  • FOLLOWING ALL SITE PROTOCOLS AND PROCEDURES ACCORDING TO LOCAL AND STATE REGULATIONS AND COMPANY POLICIES
  • ACTING AS A BRAND AMBASSADOR WITH A HIGH LEVEL OF AUTHENTIC ENGAGEMENT AND STRONG PRODUCTIVITY
  • PROVIDING EXCELLENT SERVICE TO ALL GUESTS WHILE CUSTOMIZING RECOMMENDATIONS ON AVAILABLE CANNABIS PRODUCTS, INDUSTRY TRENDS, AND CONSUMPTION METHODS
  • FULFILLING ALL PRODUCT ORDERS ACCURATELY AND EFFICIENTLY WHILE MAINTAINING WORKSTATIONS CLEANED AND ORGANIZED
  • FOLLOWING PROPER CASH HANDLING OF ALL GUEST TRANSACTIONS
  • ASSISTING IN ALL DUTIES AS ASSIGNED TO ENSURE THE TEAM, DEPARTMENT, AND COMPANY DIVISION MAINTAIN SUCCESS
Requirements

To be successful in this role, you will need:

  • EXCELLENT CUSTOMER SERVICE EXPERIENCE (PREFERABLY IN A FAST-PACED OR SPECIALIZED RETAIL ENVIRONMENT)
  • PROFICIENT CASH HANDLING SKILLS WITH POS SYSTEMS EXPERIENCE
  • BASIC MATH, ORGANIZATIONAL, AND COMPUTER SKILLS
  • A SELF-STARTER WHO CAN TAKE INSTRUCTIONS, FOLLOW DIRECTIONS, AND WORK INDEPENDENTLY/WITH COLLEAGUES
  • STRONG COMMUNICATION, DETAIL-ORIENTED, MULTI-TASKER, PROBLEM-SOLVER, FLEXIBLE, FRIENDLY, AND SELF-AWARE
  • COMMITTED TO THE TEAM'S SUCCESS
Benefits

We offer a competitive compensation package, including:

  • EMPLOYEE DISCOUNT
  • HEALTH, VISION, DENTAL BENEFITS DAY ONE OF EMPLOYMENT
  • SICK PAY/PTO ACCRUAL
  • FLOATING HOLIDAYS
  • PARENTAL/MATERNITY LEAVE
  • EMPLOYEE ASSISTANCE PROGRAM
  • CAREER DEVELOPMENT
  • ADVANCEMENT OPPORTUNITIES
  • 401K
Working Conditions

This role requires:

  • PHYSICAL EXERTION SUCH AS BENDING, LIFTING (UP TO 50 POUNDS), KNEELING, SQUATTING, PIVOTING, AND CARRYING ITEMS/PRODUCT ON A REGULAR BASIS
  • STANDING FOR EXTENDED PERIODS AND POSSIBLY CLIMBING LADDERS OR OPERATING EQUIPMENT
  • WORKING IN A WAREHOUSE/FACILITY ENVIRONMENT THAT MAY BE SUBJECT TO HOT AND COLD TEMPERATURES, AND VENTILATION MAY NOT BE AVAILABLE IN ALL AREAS
  • WORKING IN A WAREHOUSE/FACILITY ENVIRONMENT THAT MAY BE SUBJECT TO ELEVATED NOISE VOLUMES DUE TO EQUIPMENT, MACHINERY, AND THE MOVEMENT OF GOODS
  • WORKING IN A WAREHOUSE/FACILITY ENVIRONMENT THAT MAY HAVE SAFETY HAZARDS SUCH AS SLIPPERY FLOORS, MOVING EQUIPMENT, AND THE PRESENCE OF HAZARDOUS MATERIALS


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