Patient Registration Specialist

2 weeks ago


Worcester, Massachusetts, United States CareWell Urgent Care Full time

Position Overview: CareWell Urgent Care is in search of a reliable full-time Patient Registration Specialist for our urgent care facility. This role is essential in creating a welcoming environment for our patients, ensuring that their first interaction is both professional and friendly.

Key Responsibilities:

  • Welcome patients with a positive attitude and provide necessary assistance.
  • Collect and verify demographic and insurance details from patients.
  • Utilize our computer systems to generate and review fee slips for accuracy.
  • Ensure all registration forms are completed and properly scanned into patient records.
  • Keep patients informed about their account status and notify clinical staff when patients are ready for consultation.
  • Handle financial transactions, including co-pays and other charges.
  • Coordinate patient records with other clinic locations as required.
  • Maintain organization of patient charts and records through daily filing and auditing of financial transactions.
  • Answer phone calls and manage messages for other staff members.
  • Maintain an orderly and clean workspace, including the patient waiting area.

Qualifications:

  • High school diploma or equivalent is required.
  • 1-3 years of experience in customer service, preferably in a medical or retail setting.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with electronic health record systems is a plus.

Work Environment: This position operates in a medical office setting, with potential exposure to various clinical conditions.

Benefits: Our comprehensive benefits package includes medical, dental, vision, life insurance, a 401K plan with matching contributions, and paid time off.

We are committed to providing equal employment opportunities to all qualified applicants.



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