Senior Program Manager

2 weeks ago


Austin, Texas, United States Visa Full time
Job Overview

Company Overview:
Visa stands as a global leader in the realm of payments and technology, facilitating over 259 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through innovative, reliable, and secure payment solutions, empowering individuals, businesses, and economies to flourish.

Role Summary:
The Risk and Identity Solutions (RaIS) Program Management Office is pivotal in ensuring the effective delivery of our RaIS products to the market. We are integral to Visa's vision of being the premier payment solution for all. Our diverse team is committed to delivering exceptional products and services worldwide.

Position Overview:
We are looking for a Senior Program Manager with 8-10 years of relevant experience to enhance our US-based team, focusing on the launch and commercialization of innovative products.

Key Responsibilities:

  • Drive and oversee projects to completion for RaIS's key product initiatives.
  • Provide structured guidance throughout the program lifecycle, enabling Product owners and stakeholders to achieve their goals.
  • Lead multiple work streams across various functions, managing simultaneous efforts effectively.
  • Collaborate with diverse stakeholders to manage project scope, secure necessary resources, and implement processes that enhance daily operations.
  • Balance competing priorities, leverage synergies, and foster collaboration among cross-functional partners.
  • Identify and resolve challenges, removing bottlenecks to facilitate project execution.
  • Maintain clear communication by reporting on project status, milestones, deliverables, and lessons learned.
  • Exhibit ownership by holding yourself and the program team accountable for commitments and objectives.

Why Choose Visa:

  • We operate as a cohesive unit, celebrating collective success.
  • Our team is passionate about shaping the future of payments.
  • We prioritize quality outcomes and meaningful relationships.
  • Visa is at the forefront of innovation and growth.
  • We embrace evolution and continuous improvement.

Work Environment:
This position is hybrid, allowing flexibility between remote and office work. Employees are expected to work from the office 2-3 days a week, depending on business needs.

Qualifications:

  • 8+ years of relevant experience with a Bachelor’s degree, or 5+ years with an Advanced degree, or 2+ years with a PhD.
  • Preferred: 9+ years of experience with a Bachelor’s degree, or 7+ years with an Advanced degree, or 3+ years with a PhD.
  • Experience in a fast-paced environment, adept at navigating ambiguity, particularly in product development or complex projects.
  • Self-motivated with a strong drive for results.
  • Advocate for agile methodologies, fostering new working practices in a transforming organization.
  • Continuous learner, comfortable with change.
  • Entrepreneurial mindset, identifying and addressing needs proactively.
  • Strong problem-solving and critical-thinking skills, with the ability to eliminate barriers.
  • Detail-oriented, capable of managing cross-functional initiatives with overlapping timelines.
  • Excellent communication skills, able to engage effectively with diverse audiences.
  • Strong interpersonal skills, utilizing diplomacy to achieve objectives.
  • Sound judgment and composure under pressure.

Additional Information:
This role may require occasional travel (5-10%). The position will be performed in an office setting, requiring the ability to sit and stand at a desk, communicate effectively, and operate standard office equipment.

Visa is an equal opportunity employer, considering qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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