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Senior Technical Program Manager, Business Operations
2 months ago
We are seeking a highly skilled Senior Technical Program Manager to drive cross-functional initiatives and lead technical oversight for our business operations team at Amazon. As a key member of our team, you will be responsible for driving, auditing, monitoring, and reporting on cross-organizational initiatives.
Key Responsibilities- Stakeholder Management: Work closely with multiple key stakeholder teams to identify, scope, and scrutinize each work-stream with cross-organizational dependencies.
- Technical Feasibility Assessment: Perform initial technical feasibility assessments, unblock technical designs, with close consultation with internal and external engineering teams. Provide oversight to build scalable designs that serve across consumer and business customer use cases.
- Program Coordination: Establish and manage a 'sprint of sprints' cadence, aligning timelines and dependencies across all key stakeholders.
- Progress Reporting: Provide visibility and reporting to Senior Leadership with status and progress of each cross-organizational work-stream, highlighting mitigation required for potential risks or blockers.
- Opportunity Identification: Continuously identify new opportunities for collaboration and synergies across the organization.
- Processes/Mechanisms Adoption and Continuous Improvement: Ensure our program management, planning, and tracking mechanisms are effectively adopted and focus on continuously improving to enhance efficiency, increase automation, and reduce team effort.
Our team at Amazon Business aims to innovate in how buying and selling happens between businesses and suppliers. We provide business customers everything they love about Amazon, for work. We are focused on building a unique shopping experience for business users and business sellers with access to hundreds of millions of products worldwide, business-only selection, business and quantity pricing, bulk buying experience, and much more.
Basic Qualifications- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
