Guest Services Supervisor

2 weeks ago


Plymouth, North Carolina, United States Royal Farms Full time
Become a Customer Service Supervisor at Royal Farms

The Customer Service Supervisor plays a pivotal role in collaborating with the management team to guarantee the effective functioning of all store operations. In this position, you will handle various responsibilities, including food service, point of sale management, customer engagement, and overall store maintenance.

We seek an individual who can foster a supportive work atmosphere by treating team members with dignity and respect. The ideal candidate should be proactive, dependable, and capable of excelling in a dynamic environment while focusing on customer satisfaction and operational excellence.

Key Responsibilities:
  • Deliver outstanding customer service by cultivating a friendly environment, maintaining product expertise, and addressing customer requirements
  • Implement food service initiatives and safety regulations
  • Comply with company guidelines and protocols
  • Lead the retail team and enhance the shopping experience
  • Ensure store cleanliness, uphold food safety standards, and manage merchandise displays
  • Complete designated tasks efficiently and on time
Qualifications:
  • Proven leadership skills
  • Excellent communication and organizational abilities
  • Previous experience in food service or retail management
  • High school diploma or equivalent
  • Willingness to work flexible hours, including weekends
  • ServSafe Certification or readiness to obtain certification
  • Physical capability to lift and remain standing for extended durations


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