Store Supervisor

4 months ago


Plymouth, United States Pokerville Market Full time
Job DescriptionJob Description

Job description

Summary

Our Store Supervisors are responsible for overall supervision of our retail specialty store including opening/closing of store, ordering, receiving, set-up and breakdown, store maintenance, controlling cash, managing labor, managing product inventory/waste, managing and delivering exceptional guest service, and management/development of staff.

Responsibilities

  • Track, analyze and take action with guidance from Store Manager to improve store performance
  • Monitor, identify, and resolve issues on store maintenance, safety, cleanliness, and sanitation.
  • Uphold standards and enforce Company policies and procedures following proper guidelines.
  • Oversee and monitor handling of cash, safe, registers, and POS transactions.
  • Focus on guest satisfaction and needs while ensuring employees provide superior service through best practices
  • Verify and direct each departments ordering/receiving processes.
  • Control of waste and returns
  • Manage daily labor and scheduling for the departments.
  • Maintain a working relationship with executives, peers, supervisors, suppliers and customers.
  • Drive results through motivation, team building and follow up of staff members.
  • In addition, duties as required for business/operational needs

Qualifications

  • Must possess a minimum of 3 years management/supervisory experience in a food or retail operation
  • Prior experience managing a team within a multi-department operation
  • Proficient knowledge and understanding of food and beverage
  • Exceptional guest service skills
  • Excellent oral and written communication skills
  • Expertise in health, food safety & sanitation procedures
  • Coaching and staff development experience
  • Knowledge and ability to operate basic kitchen equipment
  • Excellent interpersonal, time management, and organizational skills
  • Ability to work flexible schedule including nights, holidays, weekends.
  • Must be willing to travel to any location to meet the demands of the business
  • Must be able to meet physical demands of position including: standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.

Job Type: Full-time

Salary: $18.00 - $22.00 per hour

Shift:

 

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

 

Weekly day range:

 

  • Every weekend

 

Work Location: One location



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