Store Supervisor
4 months ago
Job description
Summary
Our Store Supervisors are responsible for overall supervision of our retail specialty store including opening/closing of store, ordering, receiving, set-up and breakdown, store maintenance, controlling cash, managing labor, managing product inventory/waste, managing and delivering exceptional guest service, and management/development of staff.
Responsibilities
- Track, analyze and take action with guidance from Store Manager to improve store performance
- Monitor, identify, and resolve issues on store maintenance, safety, cleanliness, and sanitation.
- Uphold standards and enforce Company policies and procedures following proper guidelines.
- Oversee and monitor handling of cash, safe, registers, and POS transactions.
- Focus on guest satisfaction and needs while ensuring employees provide superior service through best practices
- Verify and direct each departments ordering/receiving processes.
- Control of waste and returns
- Manage daily labor and scheduling for the departments.
- Maintain a working relationship with executives, peers, supervisors, suppliers and customers.
- Drive results through motivation, team building and follow up of staff members.
- In addition, duties as required for business/operational needs
Qualifications
- Must possess a minimum of 3 years management/supervisory experience in a food or retail operation
- Prior experience managing a team within a multi-department operation
- Proficient knowledge and understanding of food and beverage
- Exceptional guest service skills
- Excellent oral and written communication skills
- Expertise in health, food safety & sanitation procedures
- Coaching and staff development experience
- Knowledge and ability to operate basic kitchen equipment
- Excellent interpersonal, time management, and organizational skills
- Ability to work flexible schedule including nights, holidays, weekends.
- Must be willing to travel to any location to meet the demands of the business
- Must be able to meet physical demands of position including: standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.
Job Type: Full-time
Salary: $18.00 - $22.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
Work Location: One location
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