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Guest Services

2 months ago

Plymouth, United States Lafrance Hospitality Full time

If you are passionate about hospitality and delivering exceptional guest experiences, we have the perfect opportunity for you Join the team at Hampton by Hilton Plymouth, MA as a Full Time Front Desk Agent.

In this role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and excellent service throughout their stay. You will handle check-ins and check-outs, process payments, and assist guests with any inquiries or requests they may have. Our ideal candidate is friendly, customer-focused, and has a strong attention to detail.

Come to the Hampton by Hilton, Plymouth, MA and be apart of a great team

We also have DailyPay, which allows you to get paid any day you prefer.

And if you refer someone to join our team, you could earn up to $500 

Pay: $17 Per Hour

Working Hours: Part -Time

Shifts: 3-11

Keywords: front desk, front desk agent, hotel, hotel worker, hospitality

Responsibilities:

  • Greet guests with a warm and welcoming attitude
  • Check guests in and out of the hotel
  • Process payments and maintain accurate records
  • Respond to guest inquiries and provide helpful information
  • Resolve guest issues promptly and professionally
  • Assist with other front desk duties as needed

Requirements

  • Prior customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and accuracy
  • Flexibility to work shifts including evenings, weekends, and holidays
  • Previous hotel experience is a plus

Benefits

  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training