Service Operations Leader

2 months ago


Plymouth, North Carolina, United States Royal Farms Full time
Become a part of our team as a Customer Service Supervisor

The Customer Service Supervisor collaborates closely with the management team to guarantee the effective functioning of all store operations. In this role, you will handle a diverse range of responsibilities including food service, transaction processing, customer interaction, and overall store maintenance.

We seek an individual who can foster a supportive work atmosphere by treating team members with equity and consideration. The ideal candidate should be proactive, dependable, and capable of excelling in a dynamic environment while focusing on customer satisfaction and operational effectiveness.

Key Responsibilities:
  • Deliver outstanding customer service by cultivating a friendly environment, maintaining product expertise, and addressing customer needs
  • Implement food service initiatives and safety regulations
  • Comply with company guidelines and protocols
  • Lead the retail team and enhance the shopping experience
  • Ensure store cleanliness, uphold food safety standards, and manage product displays
  • Complete designated tasks efficiently and in a timely manner
Qualifications:
  • Proven leadership skills
  • Excellent communication and organizational abilities
  • Previous experience in food service or retail management
  • High school diploma or equivalent
  • Willingness to work flexible hours and weekends
  • ServSafe Certification or readiness to obtain certification
  • Physical capability to lift and remain standing for extended durations

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