Benefits Advocate

6 days ago


Minneapolis, Minnesota, United States A-Line Staffing Solutions Full time

A-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team. As a Benefits Customer Service Representative, you will be working with a Fortune 500 company, providing exceptional customer service and support to clients.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Work closely with internal teams to ensure seamless customer experience
  • Meet or exceed performance metrics and productivity standards

Requirements:

  • Verifiable High School Diploma or GED
  • 1+ Years Call Center or Phone Receptionist experience
  • Strong Computer Skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive hourly rate of $18.00
  • Benefits package, including health, optical, dental, life, and short-term disability insurance
  • 401(k) with company match
  • Opportunities for career growth and professional development

Work Environment:

  • Full-time, 40+ hours per week
  • Remote work arrangement with occasional on-site visits
  • Monday-Friday, 7AM-7PM CST (with occasional overtime during busy season)

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