Head of Operational Excellence

2 weeks ago


Los Angeles, California, United States Crypto Full time
Job Description

Company Overview

Crypto is a leading global cryptocurrency financial services platform founded in 2016 and headquartered in Singapore. The company offers a wide range of cryptocurrency products and services aimed at driving the popularity and adoption of cryptocurrencies globally.

Job Summary

We are seeking an experienced and strategic Director of Operations to join our team. The successful candidate will be responsible for formulating and implementing operational plans to optimize efficiency and productivity, overseeing daily operations, and leading and managing the operations team.

Key Responsibilities

  • Develop and implement operational strategies to drive business growth and improve efficiency
  • Oversee daily operations, including production, supply chain management, quality control, logistics, and customer service
  • Lead and manage the operations team, setting team goals and providing guidance and support
  • Optimize resource allocation and utilization, ensuring effective use of manpower, materials, and finances
  • Manage and control the operational budget, keeping costs within budget while enhancing profitability
  • Identify and analyze inefficiencies in existing operational processes and propose improvements
  • Drive technological and process innovations to increase production efficiency and product quality
  • Work closely with other departments to ensure coordinated operations across the company
  • Monitor operational performance and use data analysis to evaluate efficiency and cost-effectiveness
  • Regularly report operational status and progress to senior management and provide recommendations for improvement

Requirements

  • Bachelor's or master's degree in business management, engineering, operations management, or a related field
  • 8-10 years of experience in operations management or a related field, with at least 3-5 years in a management role
  • Strong leadership and team management skills, with the ability to motivate and lead teams to achieve company goals
  • Excellent communication and interpersonal skills, capable of effectively interacting with employees, customers, and suppliers at all levels
  • Ability to take a holistic view, formulate, and implement effective operational strategies
  • Strong data analysis skills, enabling informed decision-making based on data
  • Capable of quickly identifying and resolving various operational issues, with the ability to handle unexpected situations
  • Familiarity with risk management and compliance requirements
  • Understanding of software and tools related to operations management, such as ERP systems and supply chain management systems
  • Awareness of the latest technological trends in modern manufacturing or services industries

What We Offer

We offer a competitive salary range of $270,000 to $350,000, depending on experience, skills, qualifications, and location. Additional compensation and benefits will be discussed during the interview process.



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