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Head of Infrastructure Engineering

2 months ago

Los Angeles, California, United States Fanatics Full time

Head of Infrastructure Engineering

The Head of Infrastructure Engineering is instrumental in guiding the strategic direction and operational management of infrastructure services at Fanatics collectibles. This pivotal leadership role reports directly to the Chief Information Officer and emphasizes the alignment of technological initiatives with organizational goals. The ideal candidate will possess extensive knowledge of information technology, a robust customer service focus, and a dedication to delivering value to the enterprise.

Key Responsibilities:

  • Oversee IT operations with an emphasis on customer satisfaction
  • Formulate and execute a comprehensive enterprise infrastructure strategy
  • Direct efforts to scale infrastructure and operations
  • Evaluate business performance and emerging trends
  • Engage with executive stakeholders to shape technology strategy
  • Manage a team of engineers and technical staff
  • Propose and implement innovative technology solutions
  • Establish IT support policies and procedures
  • Oversee vendor partnerships and contractual agreements
  • Lead integration efforts for mergers and acquisitions
  • Supervise the recruitment and professional development of IT personnel

Qualifications:

  • Bachelor's degree in Information Technology or a related discipline
  • Over 10 years of experience in IT infrastructure management
  • In-depth knowledge of infrastructure technologies
  • Demonstrated leadership and effective communication skills
  • Capability to analyze data and influence business outcomes
  • Commitment to enhancing customer experience and team growth
  • Strategic mindset with strong problem-solving skills
  • Highly organized with meticulous attention to detail
  • Ability to act with urgency and practical judgment
  • Passion for technology and continuous learning

The Head of Infrastructure Engineering position offers a competitive salary range, taking into account various factors such as experience and qualifications. Join Fanatics and contribute to the advancement of technology innovation and excellence within the collectibles sector.