Advanced Child Welfare Investigator

2 weeks ago


San Antonio, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

Senior Child Protection Investigator

This role, guided by a child placement supervisor, entails performing specialized social work focused on protective services, intake processes, investigations of child abuse or neglect, as well as foster care and adoption services.

Responsibilities include evaluating situations that may lead to emotional or physical distress within families, which can result in child abuse or neglect.

Regular interaction with staff from the Texas Department of Family and Protective Services, clients, representatives from various organizations, and the public is a key aspect of this position.



Internal to CPS Only


Key Responsibilities:

Conducts thorough investigations into reports of child abuse or neglect to evaluate the current or potential risk to children. This includes interviewing parents, family members, and other relevant individuals; assessing the living environment; and collecting essential information from various sources.


  • Determines necessary actions to mitigate immediate threats to child safety, which may involve testifying in court for emergency protective services, arranging substitute care for children, or referring families to crisis intervention services or community resources.
  • Accurately documents all contacts, information, and narratives in the Information Management Protecting Adults and Children System within mandated agency timelines.
  • Cultivates and sustains effective working relationships with Child Protective Services personnel, law enforcement, judicial officials, legal advisors, medical professionals, and other community entities.
  • Participates in training sessions, meetings, and staff discussions.
  • Maintains a specialized investigative role and serves as a liaison with medical facilities. Develops and nurtures relationships with healthcare staff. Acts as a bridge between Child Protective Services and medical personnel. Engages in discussions with medical staff regarding concerns related to Child Protective Services. Performs additional duties as necessary to support unit operations while ensuring confidentiality of medical records and personnel matters.
  • Promotes and exemplifies respect for cultural diversity among colleagues and all professional interactions.
  • Adheres to regular attendance in accordance with agency leave policies.
Required Knowledge, Skills, and Abilities:
Understanding of child development principles.

  • Familiarity with family dynamics.
  • Knowledge of Child Protective Services policies and procedures.
  • Proficiency in establishing and maintaining effective professional relationships.
  • Competence in both verbal and written communication.
  • Ability to operate a personal computer efficiently.
  • Capacity to manage multiple tasks and meet deadlines effectively.
  • Ability to collaborate with other professionals within the community.


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