Procurement Operations Analyst

4 days ago

New York, New York, United States City of New York Full time
Job Summary

We are seeking a highly skilled Procurement Operations Analyst to join our team at the City of New York. As a key member of our Service Desk Operations team, you will be responsible for providing exceptional support to our stakeholders, ensuring seamless procurement processes, and driving business growth.

Key Responsibilities
  • Review, analyze, and verify information associated with vendor accounts and various filings.
  • Communicate effectively with stakeholders using various platforms to provide clear, accurate, and timely information.
  • Troubleshoot issues by utilizing materials, research, creative thinking, and problem-solving skills.
  • Convey helpful information to stakeholders and vendors using exceptional writing skills and communication.
  • Determine when issues should be referred to peers or other units and/or escalated to managers.
  • Record user interaction and categorical data in designated customer services platforms.
  • Propose updates to user resources for systems such as PASSPort and HHS Accelerator.
  • Participate in ongoing professional development to strengthen skills and increase knowledge in relevant areas of procurement, technology, government operations, public policy, and people and change management.
  • Understand issues affecting relevant stakeholder groups, including city agencies, Minority and Women-owned Business Enterprises (M/WBEs), nonprofits, etc.
  • Participate in special projects as assigned.
Requirements
  • Graduation from an accredited college with a baccalaureate degree.
  • Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory, or liaison responsibilities.
  • A four-year high school diploma or its educational equivalent plus four years of experience as described in "2" above.
  • A satisfactory equivalent combination of education and experience.
About the City of New York

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

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