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Medical Office Administrator

2 months ago

Greenville, South Carolina, United States Bon Secours Virginia Health System Full time
Job Summary

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.

Key Responsibilities
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
  • Ability to answer internal and external calls in a friendly and helpful manner
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
  • Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
  • Other duties as assigned
Requirements
  • High School Degree or GED
  • Prior experience in the healthcare field or a related area is preferred but not required
  • Knowledge of medical terminology preferred but not required
  • Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Benefits
  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance