Healthcare Administrative Coordinator
2 weeks ago
Position Overview:
At the Hospital for Special Surgery, we are dedicated to enhancing the way you move.
Our commitment to excellence drives us to seek talented individuals who resonate with our unique workplace culture and aspire to seize the abundant opportunities for personal and professional growth.
If you identify with this vision, we invite you to explore this opportunity.
As a leader in orthopedics and rheumatology, HSS is consistently recognized among the top hospitals by U.S. News & World Report.
We are proud recipients of the Magnet Award for Nursing Excellence, being the first hospital in New York City to achieve this prestigious designation.
Whether you are at the beginning of your career or an established professional, HSS offers an innovative, supportive, and inclusive environment.
Joining a team of passionate colleagues who are committed to our mission, you can contribute to our transformative journey across the organization.Role Summary:
The Hospital for Special Surgery, recognized as a leader in Orthopedics, is currently seeking a motivated and skilled Full-Time Surgical Coordinator to join our physician office team.
Key responsibilities include:
- Managing phone communications and ensuring efficient routing of calls.
- Scanning and organizing documents within the electronic medical record (EMR) system.
- Performing various administrative tasks as assigned.
Essential Skills and Competencies:
- Outstanding written and verbal communication abilities.
- Exceptional customer service orientation.
- Proven ability to complete tasks effectively.
- Strong organizational and analytical skills.
- Capability to multitask in a dynamic environment.
- Collaborative team player who offers assistance to colleagues.
- Detail-oriented with a proactive approach to problem-solving.
- Ability to escalate issues when necessary.
- Consistently maintains a positive attitude in the workplace.
- Experience with Epic software is preferred; strong computer proficiency is essential.
- Understanding of healthcare and health insurance is required.
- Familiarity with medical terminology and standard office protocols is necessary.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Key Responsibilities:
- Answering telephone calls, directing inquiries, and providing routine information professionally.
- Regularly checking and responding to voicemail messages.
- Confirming patient appointments through various communication methods.
- Scheduling patient appointments and ancillary tests as directed.
- Creating, scanning, and filing patient records.
- Organizing medical documentation and patient charts.
- Preparing patient charts in advance of office hours.
- Retrieving and filing results and outside notes prior to patient visits.
- Scanning medical records into patient accounts within the EMR system.
- Occasional travel may be required.
Qualifications:
To be considered for this role, candidates must possess a High School Diploma or equivalent (an Associate's Degree is preferred) along with a minimum of two years of relevant experience in a medical office or healthcare setting.
Additional Information:
#LI-Onsite
Compensation Range:
Minimum: USD $33.00/Hr.
Maximum: USD $35.00/Hr.
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