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Healthcare Administrative Coordinator
2 months ago
Job Title:
Patient Care Coordinator Job Overview:
The Patient Care Coordinator is responsible for executing daily administrative functions, which include communicating with patients, addressing inquiries, and managing phone calls. This role involves scheduling appointments with precision and collaborating effectively with office personnel, healthcare providers, surgical facilities, and patients.
Work Schedule:
Monday - Friday, with flexible hours between 8am/10am to 4pm/6pm (may include rotating Saturdays)
Essential Qualifications:
- Minimum of 2 years of experience in a Patient Care Coordinator or Medical Receptionist role, specifically within a Plastic Surgery environment.
- Experience in insurance verification and prior authorization processes.
- Excellent communication and interpersonal skills.
Key Responsibilities:
- Facilitating patient check-in and check-out processes.
- Managing patient documentation efficiently.
- Handling both inbound and outbound communication.
- Coordinating patient appointment schedules.
- Creating a welcoming atmosphere for patients upon arrival.
- Conducting insurance verification and prior authorization tasks.
Preferred Soft Skills:
- Friendly and approachable demeanor.
- Outstanding customer service capabilities.
Work Environment:
This position is based in an office setting.
About Actalent:
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Diversity, Equity & Inclusion:
At Actalent, we believe that diversity and inclusion are fundamental to the equity and success of our workforce.
Our DE&I initiatives include:
- Recruiting diverse talent.
- Fostering an inclusive workplace through ongoing self-assessment.
- Building a culture of care, engagement, and recognition with measurable outcomes.
- Providing growth opportunities for all employees.
The company is committed to equal opportunity employment and will evaluate all applications without discrimination based on race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other legally protected characteristic.