Vice President of Operations and Sales for Regional Management

2 weeks ago

Tallahassee, United States Discovery Senior Living Full time

About Discovery Senior Living

Discovery Senior Living is a leading entity among the top five senior housing providers in the United States, recognized for its excellence in designing, developing, marketing, and managing a diverse portfolio of upscale senior living communities. With over 250 locations across nearly 40 states and a workforce of 15,000 dedicated professionals, we are one of the largest and fastest-growing companies in the senior living sector. Our commitment to creating desirable communities and delivering exceptional lifestyle options for our residents is complemented by our family-first culture. As a 30-year-old innovative organization, we pride ourselves on our history of providing outstanding service and quality care in enriching residential environments.

Position Overview

We are seeking a Vice President of Operations and Sales to oversee our Texas Region.

Key Responsibilities

  • Lead and manage a select portfolio of communities to ensure operational and financial success.
  • Drive resident satisfaction, occupancy, and revenue goals for each community.
  • Maintain relationships with capital partners and act as the primary point of contact.

Operational Management

Direct and coordinate organizational operations in alignment with the established goals and policies of Discovery Senior Living.

Communicate a clear, resident-centered vision to all communities.

Analyze annual resident satisfaction surveys and implement programs to enhance resident experiences.

Supervise Executive Directors, holding them accountable for achieving community-specific and organization-wide objectives.

Develop strategies to meet Net Operating Income (NOI) expectations with each Executive Director.

Ensure budgeted revenue targets are met or exceeded by optimizing occupancy rates.

Formulate and execute plans to boost occupancy levels.

Review monthly financial reports and collaborate with Executive Directors to address any deficiencies.

Maintain a comprehensive understanding of competitive landscape.

Engage frequently with capital partners to foster strong relationships.

Be a visible presence within the communities, dedicating four days a week on-site, with the remainder of work conducted from the corporate office.

Supervisory Responsibilities

Oversee recruitment, hiring, employee relations, and separations of Community Leaders in accordance with company policy.

Ensure efficient operations and compliance with financial goals established in the approved Operating Budget for the Region.

Delegate authority and accountability to responsible leaders effectively.

Lead the regional team in alignment with the organization's mission and values.

Foster teamwork and collaboration among Community Team Members, taking ownership of responsibilities and ensuring timely follow-up on issues.

Encourage the development of management skills and sharing of best practices through active participation and leadership within the region.

Qualifications

A Bachelor’s degree in a relevant field is required.

A minimum of ten years of experience in a senior living leadership role encompassing Sales and Operations responsibilities.

Frequent travel is a necessary component of this position.

Benefits

In addition to a competitive salary, Discovery offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Eligible team members can participate in our exceptional 401(k) plan with company matching, Employee Assistance Program, and accident insurance policies.

EOE D/V

JOB CODE:

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