Event Operations Supervisor

5 days ago


Orange, California, United States Orange Hill Full time
Position Overview

Company Background:

Orange Hill Restaurant is a prestigious fine dining and event venue celebrated for its stunning vistas, culinary artistry, and outstanding service. Our recently renovated establishment provides a distinctive dining atmosphere, merging an elegant setting with exquisite cuisine. Perched on the hills of Orange County, Orange Hill boasts panoramic views of notable landmarks and the beautiful California coastline.

Exceptional Benefits:

  • Annual Paid Sick Leave
  • Management Referral Incentive Program with significant payouts for qualifying roles
  • Complimentary Meals – Enjoy a meal for every full shift worked
  • Employee Support Program (EAP) to promote work-life balance
  • Paid Time Off for full-time staff
  • Recognition Program rewarding employees who embody the company's values
  • Abundant opportunities for professional growth and career advancement
  • Comprehensive health benefits, life insurance, supplemental plans, and a 401k with employer matching for full-time employees
  • Clear pathways for career progression
  • Additional perks available
  • The Event Operations Supervisor is tasked with overseeing the specific events assigned to them, which includes planning, setup, execution, and breakdown of each event.

Compensation: $27.50 per hour

Key Responsibilities:

  • Manage and coordinate all facets of banquet and private event operations.
  • Lead and mentor banquet personnel, ensuring exceptional service delivery and adherence to established protocols.
  • Collaborate with event coordinators and clients to ascertain their requirements and preferences, ensuring flawless event execution.
  • Arrange banquet spaces in accordance with event specifications while maintaining a meticulous attention to detail.
  • Oversee event schedules and liaise with various departments to guarantee seamless operations.
  • Train and develop banquet staff to uphold service excellence and enhance their capabilities.
  • Address guest inquiries and concerns in a prompt and professional manner.
  • Manage inventory and ensure proper storage and handling of banquet supplies.
  • Work closely with the culinary team to ensure timely and accurate food and beverage service.
  • Maintain cleanliness and organization in banquet areas, adhering to health and safety regulations.

Required Qualifications:

  • Minimum of 3 years of demonstrated experience in a supervisory role within a high-end dining or hospitality environment.
  • Outstanding organizational and leadership capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced setting and manage multiple tasks concurrently.
  • Familiarity with banquet and event coordination processes.
  • Knowledge of food and beverage service, including wine and cocktail expertise.
  • Willingness to work evenings, weekends, and holidays as necessary.

Disclaimer: This job description is intended to convey the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all individuals, regardless of various classifications protected by law.

Orange Hill maintains a drug-free workplace. The Company will consider qualified applicants with criminal histories in a manner consistent with applicable laws. All job offers are contingent upon successfully passing a background check.

Essential Skills:

  • Customer Service: Expert
  • Attention to Detail: Advanced
  • Leadership: Advanced
  • Conflict Resolution: Advanced
  • Communication Skills: Expert

Core Attributes:

  • Leadership: Inspires team members to follow their lead
  • Enthusiasm: Demonstrates intense and eager enjoyment and interest
  • Detail-Oriented: Capable of executing tasks with all necessary details for successful completion
  • Dedication: Committed to a task or purpose with loyalty and integrity

Experience Required:

  • 1-3 years: Supervisory Experience


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