Administrative Support Specialist

2 weeks ago


Kissimmee, Florida, United States Harmony United Psychiatric Care Full time
Job Overview

Harmony United Psychiatric Care
Position: Office Assistant

About Us
Harmony United Psychiatric Care is a division of Harmony United Healthcare LLC, dedicated to delivering extensive outpatient mental health services, including psychiatric and psychological assessments. Our operations encompass both in-person and virtual consultations, ensuring accessibility for our clients across Florida. We are committed to expanding our team and enhancing our service offerings as we grow our presence in the state.

Our Team
Our multidisciplinary team consists of experienced mental health professionals, including psychiatrists, clinical psychologists, certified psychiatric nurse practitioners, physician assistants, and licensed therapists. We provide compassionate care to a diverse clientele, including adults, adolescents, and children aged 5 and older.

Core Values
We prioritize building trust and confidence with our clients, treating each individual with dignity and respect. Our mission is to deliver personalized care tailored to the unique needs of each patient.

Qualifications

  • Preferred: Bachelor's Degree; Required: Associate's Degree
  • Preferred: Two years of experience in a healthcare environment, particularly in outpatient settings

Key Responsibilities
  • Manage incoming calls from patients and clients seeking psychiatric services
  • Assist clients with appointment scheduling and modifications
  • Maintain a courteous, empathetic, and professional demeanor at all times
  • Respond to client inquiries in a timely manner
  • Facilitate effective communication among patients, clients, providers, and staff
  • Address and resolve client complaints or escalate as necessary
  • Adhere to all organizational policies and procedures

Compensation and Benefits
  • Competitive hourly wage
  • Monthly performance-based bonuses

Employee Benefits
  • Comprehensive health, vision, and dental insurance
  • 401(k) retirement plan eligibility after one year of service
  • Paid time off
  • Paid holidays after completing one year of employment

Work Environment
  • Full-time position: 40 hours per week, Monday through Thursday (4 days x 10 hours)

Compliance and Safety
Harmony United Psychiatric Care is committed to maintaining a drug-free workplace. We enforce a strict policy against illegal drug use and unauthorized substance use during work hours. Pre-employment drug screenings and random testing for current employees are conducted to ensure compliance. Violations of this policy may result in disciplinary action, including termination.

Contact Information
For inquiries, please reach out to our HR Department.

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