Client Support Specialist
2 weeks ago
Position: Client Support Specialist
Compensation: $15.00 per hour
Benefits: Weekly Pay
Role SummaryThe Client Support Specialist is accountable for providing exceptional assistance to all clients regarding order placements and any inquiries related to the organization. The role emphasizes ensuring customer satisfaction and fostering positive relationships with clients as their primary distributor.
Key Responsibilities- Process customer orders efficiently.
- Manage customer credits accurately.
- Input order and invoicing details with precision and timeliness.
- Assist clients with their orders and resolve any issues.
- Engage with vendors to request samples for clients.
- Deliver informative and professional support when interacting with the public, clients, vendors, and colleagues.
Perform essential administrative tasks such as:
- Checking faxes and mail daily.
- Writing sample requests and special orders as needed.
Actively participate as a team member within the department and organization, fulfilling any assigned duties to enhance service delivery.
QualificationsRequired qualifications include:
- High School Diploma, GED, or equivalent experience.
- Experience in customer service, call center, or related fields.
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