Service Coordinator

2 weeks ago


Macon, Georgia, United States Ricky Heath Full time
Job Overview

We are seeking a dedicated and skilled Dispatcher who values customer satisfaction and is eager to contribute to a thriving team. At Ricky Heath, we pride ourselves on delivering exceptional service and fostering a supportive work environment.

About Us

Our company has established a strong reputation in Middle Georgia, and we continue to grow by hiring top talent. We are committed to providing our employees with the resources and training they need to excel in their roles. Our customers appreciate our high standards, and we aim to maintain that level of excellence.

Your Role

As a Dispatcher, your primary responsibility will be to assess customer inquiries and assign the appropriate technician to each service request. This role is crucial in ensuring that our customers receive timely and effective service.

Key Responsibilities
  • Understand the business operations and prioritize urgent customer requests.
  • Facilitate a positive customer experience by communicating detailed information to field technicians.
  • Document and track service calls accurately.
  • Engage in ongoing training to enhance your professional skills.
  • Keep customers informed about the status of their service throughout the day.
Qualifications

If you find satisfaction in tackling challenges and enjoy a dynamic work environment, you may be the perfect fit for this role.

What We Offer
  • Competitive compensation, with top performers earning among the highest in the region.
  • Base pay ranging from $20 to $25 per hour, plus additional incentives.
  • Comprehensive medical insurance, with the company covering 99.5% of premiums.
  • Access to affordable dental and vision plans.
  • 100% coverage of basic life insurance and disability benefits.
  • Work-life balance with two weeks of paid time off and seven paid holidays.
  • 401(k) plan with a 3% company match.
  • Company vehicle provided for personal use.
  • Access to modern technology, including smartphones and tablets.
  • State-of-the-art tools and supplies for your work.
  • Paid training opportunities, with 100 hours of training available each year.
Our Core Values

We are guided by our core values:

  • Customer First: We prioritize our customers' needs and strive to exceed their expectations.
  • Passion: We approach our work with enthusiasm and a positive attitude.
  • Ownership: We take responsibility for our actions and continuously seek improvement.
  • Reliability: We deliver consistent, high-quality results and honor our commitments.
  • Integrity: We act with honesty and transparency in all our interactions.
  • Fearlessness: We embrace challenges and pursue opportunities for growth.
Learn More

If you are looking for a fulfilling career where your contributions are valued, consider joining Ricky Heath. We offer a supportive environment where your work directly impacts our success. Explore more about our company and the opportunities we provide.

We are an Equal Opportunity Employer.



  • Macon, Georgia, United States Macon-Bibb County, GA Full time

    Salary: $30,000 - $50,000 Annually Location: Macon, GA Job Type: Full Time Department: District Attorney Summary This role is dedicated to the management and coordination of community resources available to youth offenders as part of the R.I.S.E. (Restoring Inspiration by Success in Education) initiative. The position involves collaboration with the Safety...


  • Macon, Georgia, United States Home 2 Suites Macon Ga CHG River Chase LLC Full time

    Position OverviewRole Summary: The Guest Services Coordinator is responsible for providing exceptional service to visitors and ensuring a smooth operational flow at the front desk.Key Responsibilities:Welcome guests upon arrival and assist with the check-in and check-out procedures.Address inquiries and fulfill requests to enhance guest satisfaction.Support...


  • Macon, Georgia, United States Retina Associates of Middle Georgia Full time

    Company Overview:Retina Eye Associates of Middle Georgia has been a trusted provider in the region since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, and Diabetic Retinopathy.Position Summary:The Patient Services Coordinator is responsible for delivering outstanding service to patients, both...


  • Macon, Georgia, United States Retina Associates of Middle Georgia Full time

    Company Overview:Retina Eye Associates of Middle Georgia has been a trusted provider in the region since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, and Diabetic Retinopathy.Position Summary:The Patient Services Coordinator is responsible for delivering outstanding service to patients, both...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis role as a Guest Services Coordinator is pivotal in creating a welcoming atmosphere for all guests. The Coordinator will be the first point of contact, ensuring a memorable and professional arrival and departure experience.Key...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis position as a Guest Services Coordinator encompasses a variety of responsibilities, including Front Desk operations, Bell Service, and Concierge duties. The Coordinator is the initial point of contact for guests, tasked with delivering a...


  • Macon, Georgia, United States Retina Associates of Middle Georgia Full time

    Company Overview:Retina Eye Associates of Middle Georgia has been dedicated to providing exceptional eye care since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, Central Serous Retinopathy, Cystoid Macular Edema, Diabetic Retinopathy, Eye Tumors, Macular Degeneration, Macular Holes, Macular...


  • Macon, Georgia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled and dedicated Family Services Specialist I/II to join our team. As a key member of our social services department, you will be responsible for providing critical support to vulnerable populations, including children, adults, and families in need.Key ResponsibilitiesInterpret and apply laws,...


  • Macon, Georgia, United States Hutchinson Buick GMC Cadillac Full time

    Position Overview: The Service Lot Coordinator plays a crucial role in ensuring exceptional customer satisfaction by managing the movement of vehicles within the service area, upholding the cleanliness of both vehicles and the service environment, and facilitating the delivery of vehicles to customers post-service. The ideal candidate is energetic, possesses...


  • Macon, Georgia, United States Hutchinson Buick GMC Cadillac Full time

    Job OverviewPosition Summary: The Service Lot Coordinator plays a crucial role in ensuring exceptional customer experiences by managing the movement of vehicles within the service area, maintaining vehicle cleanliness, and delivering vehicles to clients upon service completion. The ideal candidate possesses a high energy level, a positive demeanor, and a...


  • Macon, Georgia, United States GeorgiaGov Full time

    Job SummaryThe Georgia Department of Education (GaDOE) is seeking a highly organized and detail-oriented Administrative Assistant to support the Student Services team. As a key member of our team, you will provide administrative support to ensure the smooth operation of our office.Description of DutiesEnter data and process documents and records with...


  • Macon, Georgia, United States Atrium Health Full time

    Position Overview The Surgical Services Nurse Coordinator is responsible for overseeing direct patient care within the realm of invasive surgical procedures. This role involves acting as a facilitator, mentor, and preceptor for nursing staff, ensuring a high standard of care and professionalism. Key Responsibilities Serve as a positive and progressive role...


  • Macon, Georgia, United States Benchmark Human Services Full time

    About the RoleBenchmark Human Services is seeking a highly motivated and compassionate Intensive Support Coordinator to join our team. As an Intensive Support Coordinator, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live independently and reach their full potential.Key ResponsibilitiesConduct...


  • Macon, Georgia, United States River Edge Behavioral Health Full time

    River Edge Behavioral Health is seeking to hire a Child and Adolescent Services Program Coordinator to oversee our Child & Adolescent Outpatient Services. This role involves the management and coordination of mental health services for our young clients. The Program Coordinator will supervise clinical staff within the APEX program, liaising with referral...


  • Macon, Georgia, United States CBRE Full time

    About the Role:As a CBRE Workplace Experience Coordinator, you will be responsible for delivering exceptional customer service to employees and guests of a designated building. This role is part of the Workplace Experience function, which provides world-class customer service to clients and visitors of a designated building.Key Responsibilities:Provide a...

  • Service Coordinator

    2 weeks ago


    Macon, Georgia, United States Ricky Heath Full time

    Job OverviewWe are seeking a dedicated and skilled Dispatcher who values customer satisfaction and views this role as a long-term career opportunity.About UsAt Ricky Heath, we pride ourselves on our growth and success, driven by our commitment to excellence. Our reputation in Middle Georgia is built on our unwavering dedication to quality service and...

  • Service Coordinator

    7 days ago


    Macon, Georgia, United States Ricky Heath Full time

    Job OverviewAs a key player in our operations, you will be essential in ensuring that our customers receive the highest level of service. At Ricky Heath, we pride ourselves on our commitment to excellence and customer satisfaction.About UsWe are a growing company known for our dedication to quality and our exceptional team. Our reputation in Middle Georgia...


  • Macon, Georgia, United States Atrium Health Full time

    Position OverviewThe role of the Registered Nurse as a Patient Care Coordinator is essential in ensuring seamless patient care. This position involves collaborating with healthcare providers and a multidisciplinary team to enhance patient management during acute care admissions and ensuring follow-up care is effectively delivered.Key...


  • Macon, Georgia, United States American Pride Bank Full time

    **Job Summary**We are seeking a highly skilled Credit Support Specialist to join our team at American Pride Bank. The successful candidate will be responsible for providing critical support to our credit function, ensuring the smooth operation of our lending activities.Key Responsibilities:Prepare and review credit memos, financial reports, and other...


  • Macon, Georgia, United States Schnitzer Steel Full time

    Logistics Support Specialist IJob Category: Transportation/Logistics Requisition Number: TEMPL13228Job OverviewThe Logistics Support Specialist (LSS) plays a crucial role in the effective management of logistics operations, reporting directly to the Sales & Revenue Recognition Manager. The LSS is responsible for the overall coordination of logistics...