Patient Services Coordinator

2 weeks ago


Macon, Georgia, United States Retina Associates of Middle Georgia Full time

Company Overview:
Retina Eye Associates of Middle Georgia has been dedicated to providing exceptional eye care since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, Central Serous Retinopathy, Cystoid Macular Edema, Diabetic Retinopathy, Eye Tumors, Macular Degeneration, Macular Holes, Macular Pucker, Ocular Histoplasmosis, Retinal Detachment, Retinopathy of Prematurity, and Uveitis.

Position Summary:
The Patient Services Coordinator is responsible for delivering outstanding service to patients, both in person and via telephone. This role involves interviewing patients and their representatives to gather comprehensive and precise demographic, financial, and insurance details necessary for billing and account management. The Coordinator will undertake various clerical and patient service tasks to ensure smooth operations within the medical office.

Key Responsibilities:
- Exhibit a high degree of professionalism while providing excellent customer service.
- Collect and verify patient demographic and insurance information for accuracy.
- Confirm insurance details and process copays, co-insurance, and outstanding balances.
- Ensure all patient intake forms are completed and signed.
- Manage patient communication through multiple channels, including phone lines and messaging portals.
- Schedule patient appointments efficiently.
- Handle medical record requests in accordance with established policies and procedures.
- Collaborate with clinical staff to enhance the patient experience.

Qualifications:
Education:
- High School Diploma or Equivalent Certificate.
Required Skills:
- At least 2 years of experience in a medical office or healthcare environment.
- Minimum of 2 years of experience with healthcare insurance.
- Proficient computer skills with a typing speed of at least 30 WPM.
- Strong commitment to assisting others and delivering exceptional customer service.
- Highly dependable and organized.
- Excellent interpersonal skills.
- A polished and professional appearance.
- Ability to learn quickly, retain training, and solve problems independently.

Preferred Skills:
- Familiarity with medical terminology.

Company Benefits:
We provide a competitive benefits package, including:
- Medical, Dental, and Vision coverage.
- 401k with Matching.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Telemedicine services.
- Generous Paid Time Off (PTO) package.

Additionally, we offer the following benefits at no cost:
- Employee Discounts and Perks.
- Employee Assistance Program.
- Group Life and Accidental Death & Dismemberment Insurance.
- Short-Term and Long-Term Disability Insurance.

EyeSouth Partners is an equal opportunity employer, committed to fostering diversity and creating an inclusive environment for all employees.



  • Macon, Georgia, United States Retina Associates of Middle Georgia Full time

    Company Overview:Retina Eye Associates of Middle Georgia has been a trusted provider in the region since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, and Diabetic Retinopathy.Position Summary:The Patient Services Coordinator is responsible for delivering outstanding service to patients, both...


  • Macon, Georgia, United States Retina Associates of Middle Georgia Full time

    Company Overview:Retina Eye Associates of Middle Georgia has been a trusted provider in the region since 1992, focusing on various retinal conditions including Branch Retinal Occlusion, Central Retinal Vein Occlusion, and Diabetic Retinopathy.Position Summary:The Patient Services Coordinator is responsible for delivering outstanding service to patients, both...


  • Macon, Georgia, United States Atrium Health Full time

    Position OverviewThe role of the Registered Nurse as a Patient Care Coordinator is essential in ensuring seamless patient care. This position involves collaborating with healthcare providers and a multidisciplinary team to enhance patient management during acute care admissions and ensuring follow-up care is effectively delivered.Key...


  • Macon, Georgia, United States Georgia Neurosurgical Institute Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Georgia Neurosurgical Institute. As a Medical Office Coordinator, you will be responsible for ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our medical staff.Key ResponsibilitiesManage patient...


  • Macon, Georgia, United States OrthoGeorgia Full time

    Job OverviewOrthoGeorgia is on the lookout for a dedicated full-time Patient Appointment Coordinator to join our Orthopaedic practice. This position is pivotal in managing patient scheduling across various providers and locations. Candidates with a background in patient scheduling, especially in clinical or hospital environments, are highly preferred....


  • Macon, Georgia, United States Benchmark Human Services Full time

    About the RoleBenchmark Human Services is seeking a highly motivated and compassionate Intensive Support Coordinator to join our team. As an Intensive Support Coordinator, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live independently and reach their full potential.Key ResponsibilitiesConduct...


  • Macon, Georgia, United States River Edge Behavioral Health Full time

    About the RoleRiver Edge Behavioral Health is seeking a dedicated and compassionate Health Service Technician to join our team. As a Health Service Technician, you will play a vital role in providing high-quality patient care and support services to individuals with mental health, addiction, and developmental disabilities.Key ResponsibilitiesMonitor vital...


  • Macon, Georgia, United States Atrium Health Full time

    **Job Summary:**As a Nurse Care Specialist with Atrium Health, you will provide direct nursing care to hospice patients, including needs assessment and developing, implementing, and evaluating a plan of nursing care. You will provide direct patient care on an ongoing basis in accordance with the Nurse Practice Act and Hospice standards of care.**Key...


  • Macon, Georgia, United States Atrium Health Full time

    Position Overview The Surgical Services Nurse Coordinator is responsible for overseeing direct patient care within the realm of invasive surgical procedures. This role involves acting as a facilitator, mentor, and preceptor for nursing staff, ensuring a high standard of care and professionalism. Key Responsibilities Serve as a positive and progressive role...


  • Macon, Georgia, United States Macon-Bibb County, GA Full time

    Salary: $30,000 - $50,000 Annually Location: Macon, GA Job Type: Full Time Department: District Attorney Summary This role is dedicated to the management and coordination of community resources available to youth offenders as part of the R.I.S.E. (Restoring Inspiration by Success in Education) initiative. The position involves collaboration with the Safety...


  • Macon, Georgia, United States Home 2 Suites Macon Ga CHG River Chase LLC Full time

    Position OverviewRole Summary: The Guest Services Coordinator is responsible for providing exceptional service to visitors and ensuring a smooth operational flow at the front desk.Key Responsibilities:Welcome guests upon arrival and assist with the check-in and check-out procedures.Address inquiries and fulfill requests to enhance guest satisfaction.Support...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis role as a Guest Services Coordinator is pivotal in creating a welcoming atmosphere for all visitors. The Coordinator will be the initial point of contact, ensuring a memorable and professional experience for guests upon arrival and departure.Key...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis role as a Guest Services Coordinator is pivotal in creating a welcoming atmosphere for all guests. The Coordinator will be the first point of contact, ensuring a memorable and professional arrival and departure experience.Key...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis position as a Guest Services Coordinator encompasses a variety of responsibilities, including Front Desk operations, Bell Service, and Concierge duties. The Coordinator is the initial point of contact for guests, tasked with delivering a...


  • Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis role is integral to creating a welcoming atmosphere, as the Guest Services Coordinator will oversee Front Desk operations, Bell Service, and Concierge duties. This position is pivotal in crafting a memorable arrival and departure experience for...


  • Macon, Georgia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled and dedicated Family Services Specialist I/II to join our team. As a key member of our social services department, you will be responsible for providing critical support to vulnerable populations, including children, adults, and families in need.Key ResponsibilitiesInterpret and apply laws,...


  • Macon, Georgia, United States Hutchinson Buick GMC Cadillac Full time

    Position Overview: The Service Lot Coordinator plays a crucial role in ensuring exceptional customer satisfaction by managing the movement of vehicles within the service area, upholding the cleanliness of both vehicles and the service environment, and facilitating the delivery of vehicles to customers post-service. The ideal candidate is energetic, possesses...


  • Macon, Georgia, United States Hutchinson Buick GMC Cadillac Full time

    Job OverviewPosition Summary: The Service Lot Coordinator plays a crucial role in ensuring exceptional customer experiences by managing the movement of vehicles within the service area, maintaining vehicle cleanliness, and delivering vehicles to clients upon service completion. The ideal candidate possesses a high energy level, a positive demeanor, and a...


  • Macon, Georgia, United States GeorgiaGov Full time

    Job SummaryThe Georgia Department of Education (GaDOE) is seeking a highly organized and detail-oriented Administrative Assistant to support the Student Services team. As a key member of our team, you will provide administrative support to ensure the smooth operation of our office.Description of DutiesEnter data and process documents and records with...


  • Macon, Georgia, United States Three Rivers Home Health Services Full time

    About the RoleWe are seeking a skilled and compassionate Registered Nurse to join our team at Three Rivers Home Health Services. As a Registered Nurse, you will play a vital role in providing high-quality patient care in the comfort of their own homes.Key ResponsibilitiesConduct comprehensive nursing evaluations to determine the primary focus of care and...