Customer Care Associate
2 weeks ago
Position: Customer Service Specialist (Call Center)
Job Category: Customer Service
Overview:
Bar Harbor Bank & Trust is looking for a dedicated Customer Service Specialist to join our call center team. This full-time role involves working 40 hours per week and is focused on delivering exceptional customer service.
Key Responsibilities:
- Provide professional and confidential assistance by responding to incoming calls with courtesy and efficiency.
- Accurately process a diverse range of banking transactions.
- Offer suitable product recommendations to enhance customer satisfaction.
- Gain comprehensive knowledge of various banking functions through hands-on training.
Requirements:
The ideal candidate will possess:
- Experience in banking or a call center environment is advantageous.
- Proficiency in Windows and strong multitasking abilities.
- A passion for working in a fast-paced, team-oriented atmosphere.
Benefits:
Bar Harbor Bank & Trust offers a competitive compensation package, which includes:
- Referral incentives
- Employee stock purchase plan
- Comprehensive medical, dental, vision, and life insurance options
- Paid holidays and time off
- 401(k) retirement plan
- Wellness programs and continuing education benefits
Bar Harbor Bank & Trust is committed to diversity and is an Equal Opportunity Employer, welcoming applications from all qualified individuals.
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