Customer Care Associate

2 weeks ago


Newport, New Hampshire, United States Bar Harbor Bank & Trust Full time

Position: Customer Service Specialist (Call Center)

Job Category: Customer Service

Overview:

Bar Harbor Bank & Trust is looking for a dedicated Customer Service Specialist to join our call center team. This full-time role involves working 40 hours per week and is focused on delivering exceptional customer service.

Key Responsibilities:

  • Provide professional and confidential assistance by responding to incoming calls with courtesy and efficiency.
  • Accurately process a diverse range of banking transactions.
  • Offer suitable product recommendations to enhance customer satisfaction.
  • Gain comprehensive knowledge of various banking functions through hands-on training.

Requirements:

The ideal candidate will possess:

  • Experience in banking or a call center environment is advantageous.
  • Proficiency in Windows and strong multitasking abilities.
  • A passion for working in a fast-paced, team-oriented atmosphere.

Benefits:

Bar Harbor Bank & Trust offers a competitive compensation package, which includes:

  • Referral incentives
  • Employee stock purchase plan
  • Comprehensive medical, dental, vision, and life insurance options
  • Paid holidays and time off
  • 401(k) retirement plan
  • Wellness programs and continuing education benefits

Bar Harbor Bank & Trust is committed to diversity and is an Equal Opportunity Employer, welcoming applications from all qualified individuals.



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