Event Service Supervisor

2 weeks ago


Norfolk, Virginia, United States Concord Hospitality Full time

Join Our Team as an Event Service Supervisor

At Concord Hospitality, we are seeking an enthusiastic Event Service Supervisor who is dedicated to providing exceptional service. Our venue hosts a variety of events, from receptions to corporate meetings, and we take pride in showcasing our facilities.

Your Role: As the Event Service Supervisor, you will oversee the banquet team, ensuring that every guest receives outstanding service. You will collaborate closely with the Banquet Manager to coordinate all aspects of food and beverage service, guaranteeing a memorable experience for our guests.

Key Responsibilities:

  • Deliver outstanding service to all guests.
  • Inspire and guide the team, ensuring adherence to quality standards.
  • Welcome guests and address their needs during events.
  • Engage with guests regarding menu inquiries.
  • Assist in the timely delivery of food and beverages.
  • Support fellow team members during busy periods.
  • Provide training on various service styles.
  • Anticipate guest needs and enhance their dining experience.
  • Respond promptly to guest requests.
  • Manage the setup, execution, and breakdown of events.
  • Prepare service areas for upcoming events.
  • Maintain cleanliness and safety in all service areas.
  • Exhibit a professional and approachable demeanor.
  • Perform additional duties as required.

Why Work with Us?

We offer competitive compensation and a comprehensive benefits package for full-time associates, including medical, dental, and vision plans, life insurance, disability options, 401K plans, tuition assistance, and discounted rates at Concord-managed hotels. We are committed to fostering a positive work environment and supporting our associates' growth.

Our Culture: At Concord, our foundation is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize creating a supportive workplace that values work-life balance and diversity, ensuring that our associates are recognized for their hard work and dedication.

If you are looking for a rewarding position within a dynamic team, we encourage you to consider this opportunity.

Compensation: $17.00 Hourly



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