Event Operations Supervisor

2 weeks ago


Norfolk, Virginia, United States AEG Full time
To be considered for this position, please ensure you complete the application process after clicking "Apply Now" above.

Overview

Reporting to the Event Services Manager, the Event Operations Supervisor will manage and guide the Event Staff. This role is crucial in enhancing guest experiences and creating memorable moments for both staff and attendees. The position requires close collaboration with event managers and may necessitate making informed decisions to deliver exceptional customer service within established policies and procedures.

This role offers an hourly compensation of $20.

Benefits for part-time roles include a 401(k) savings plan with matching contributions. Additionally, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave for every 30 hours worked, up to a maximum of 48 hours per year.

This position will remain open until filled.

Responsibilities
  • Assist in the day-of management of event team members, including ticket takers, ushers, and third-party security personnel.
  • Collaborate closely with the Event Managers and Guest Services Manager to ensure all event-related information is effectively communicated to part-time staff.
  • Prepare your designated area for guests, reporting any issues to the appropriate personnel.
  • Welcome guests with a friendly demeanor and a helpful attitude as doors/gates open.
  • Oversee the scanning of event tickets to ensure proper entry.
  • Assist attendees in finding their seats.
  • Remain vigilant and proactive regarding potential hazards, reporting incidents as they arise.
  • Manage staff in your assigned area, addressing issues and opportunities to create lasting memories for our guests.
  • Respond promptly and professionally to all guest concerns and complaints, escalating issues to the Event Manager or Guest Services Coordinator as necessary.
  • Assist guests in ADA accessible seating sections.
  • Enforce all venue policies and procedures to maintain a safe environment for all attendees.
  • Provide excellent customer service support to both internal and external clients.
  • Manage foot traffic flow during large events.
  • Report, respond to, and document all incidents occurring during an event, including medical or safety issues.
  • Be knowledgeable about the arena's emergency evacuation plan to assist guests safely in the event of an emergency.
  • Perform additional duties as assigned.
Qualifications
  • Experience in hospitality, entertainment, or security environments is preferred.
  • Leadership experience is advantageous.
  • A passion for working with and assisting people is essential.
  • Ability to stand for extended periods is required.
  • Must maintain a POSITIVE attitude while managing challenging situations.
  • Demonstrated ability to thrive in a fast-paced, high-pressure environment and provide creative solutions to challenges is necessary.
  • Flexible schedule with availability to work nights, weekends, and some holidays is required.
  • Position may involve working at events both indoors and outdoors.


  • Norfolk, Virginia, United States Spectra Experiences Full time

    Role Overview:As an Event Operations Supervisor, you will play a pivotal role in overseeing the management of event personnel on-site. This includes coordinating the activities of ticket takers, ushers, and third-party security teams.Key Responsibilities:1. Collaborate closely with Event Managers and the Guest Services Manager to ensure seamless...


  • Norfolk, Virginia, United States AEG Full time

    To be considered for this position, please ensure you complete the application process on the subsequent screen after clicking "Apply Now" above. Overview Reporting to the Event Services Manager, the Event Operations Supervisor will manage and guide the Event Staff. This role is crucial in enhancing guest experiences and creating memorable moments for both...


  • Norfolk, Virginia, United States AEG Full time

    To be considered for this position, please ensure you complete the application process after clicking 'Apply Now' above. Overview Reporting to the Event Services Manager, the Event Operations Supervisor will manage and guide the Event Staff. This role is crucial for enhancing guest experiences and creating memorable moments for both staff and attendees. The...


  • Norfolk, Virginia, United States AEG Full time

    To be considered for this position, please ensure you complete the application process after clicking 'Apply Now' above. Overview As the Event Operations Supervisor, you will report directly to the Event Services Manager and will be responsible for leading and managing the Event Staff. This role is crucial in enhancing guest experiences and creating...


  • Norfolk, Virginia, United States Waterside District Full time

    Banquet Supervisor Job DescriptionAt Waterside District, we are seeking a highly skilled and experienced Banquet Supervisor to join our team. As a Banquet Supervisor, you will be responsible for ensuring the smooth operation of banquets and events, providing exceptional customer service, and maintaining the highest standards of quality and consistency.Key...


  • Norfolk, Virginia, United States Chrysler Museum Of Art Full time

    Job DescriptionJob Title: Special Events ManagerDivision: Special EventsFLSA Classification: ExemptReports to: Deputy Director for Visitor ExperiencePrimary Purpose:The Special Events Manager is responsible for formulating and executing strategies that enable the Museum to meet and surpass sales objectives related to event rentals, while ensuring exceptional...


  • Norfolk, Virginia, United States Concord Hospitality Full time

    Join Our Team as an Event Service SupervisorAt Concord Hospitality, we are seeking an enthusiastic Event Service Supervisor who is dedicated to providing exceptional service. Our venue hosts a variety of events, from receptions to corporate meetings, and we take pride in showcasing our facilities.Your Role: As the Event Service Supervisor, you will oversee...


  • Norfolk, Virginia, United States Chrysler Museum Of Art Full time

    Job OverviewPosition Title: Special Events ManagerDepartment: Special EventsClassification: ExemptReports To: Deputy Director for Visitor ExperiencePurpose of the Role:The Special Events Manager is responsible for crafting and executing strategies that enable the Museum to meet and surpass revenue objectives related to event rentals, while ensuring...


  • Norfolk, Virginia, United States Chrysler Museum Of Art Full time

    Position OverviewJob Title: Event Operations Coordinator (part-time)Department: Special EventsClassification: Non-ExemptReports to: Special Events ManagerPurpose of the Role:The Event Operations Coordinator is responsible for overseeing the logistics of various events hosted at the Museum. This role acts as the primary point of contact during events,...


  • Norfolk, Virginia, United States Oak View Group Full time

    We are seeking a highly organized and detail-oriented individual to join our Event Operations team at Oak View Group. As a Changeover Crew Member, you will play a critical role in ensuring the smooth execution of events at our venues.Key Responsibilities:Assist with the setup and breakdown of events, including the movement and arrangement of furniture and...


  • Norfolk, Virginia, United States Oak View Group Full time

    Job Summary:Oak View Group is seeking a highly motivated and organized Event Staff Supervisor to join our team at Chartway Arena @ Old Dominion University. As an Event Staff Supervisor, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Prepare the assigned section for guests: Ensure that the area is...


  • Norfolk, Virginia, United States AEG Full time

    To be eligible for this position, please ensure you complete the application process after clicking "Apply Now" above. Overview Reporting to the Event Services Manager, the Event Operations Supervisor will manage and guide the Event Staff. This role is crucial in enhancing guest experiences and creating memorable moments for both attendees and staff. The...

  • Operations Supervisor

    2 weeks ago


    Norfolk, Virginia, United States Unifi Aviation, LLC Full time

    Role OverviewThe Operations Supervisor is responsible for overseeing and coordinating team activities that are essential to the daily operations.Key ResponsibilitiesEnsure a safe and compliant working environment in alignment with industry regulations.Monitor adherence to TSA, DOT, USPS, and OSHA standards, as well as all relevant laws.Provide coaching,...


  • Norfolk, Virginia, United States ManTech Full time

    Become a key player at ManTech InternationalFacilities Operations SupervisorAre you prepared to join a vibrant team within a leading organization? At ManTech International, we value our workforce and provide innovative opportunities for professional growth. We are currently seeking a dedicated Facilities Operations Supervisor to enhance our team.Your key...


  • Norfolk, Virginia, United States ManTech Full time

    Become a vital part of our organization at ManTech InternationalOperations Facilities SupervisorAre you prepared to join a vibrant team within a leading enterprise? At ManTech International, we emphasize the importance of our workforce and provide innovative opportunities for professional growth. We are currently seeking a dedicated Operations Facilities...


  • Norfolk, Virginia, United States HiFyve Full time

    Join HiFyve as a Night Operations Supervisor in the Food Manufacturing sectorCompensation Range: $90,000 - $120,000 annuallyShift Schedule: 6:00 PM - 6:00 AM (rotating shifts)Job Overview:As a Night Operations Supervisor, you will play a crucial role in overseeing the production processes within our facility. Your leadership will ensure that our...


  • Norfolk, Virginia, United States Constellation Navigation and Trading, LLC Full time

    Job OverviewField Level Maintenance Supervisor at Constellation Navigation and Trading, LLCPosition Title: Field Level Maintenance Supervisor (COSIS)Supervisory Role: YesEligible for Overtime: NoReporting Manager: Maintenance Manager (COSIS)Objective:Constellation Navigation and Trading, LLC is in search of a Field Level Maintenance Supervisor to lead...


  • Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Position Overview:The AV Operations Supervisor plays a pivotal role in ensuring an exceptional guest experience related to audio-visual requirements, sales, and services. This position is accountable for the comprehensive management of the department's operations, focusing on revenue generation and profitability through effective execution of business...


  • Norfolk, Virginia, United States PeopleShare Full time

    Join Our Team at PeopleShareWe are excited to announce an opening for a Warehouse Operations Assistant Supervisor position at PeopleShare.Immediate Start AvailableBecome part of a dynamic team in a company recognized for its supportive and family-oriented work culture.Warehouse Operations Assistant Supervisor Job Details:Schedule: Monday to Friday, 8:30 AM -...


  • Norfolk, Virginia, United States Lyon Shipyard Inc Full time

    Position: Marine Operations Supervisor at Lyon Shipyard IncLyon Shipyard Inc is a distinguished entity within the maritime sector, emphasizing safety, excellence, and a harmonious work-life balance through adaptable work schedules. With nearly a century of expertise, Lyon Shipyard Inc serves as a comprehensive facility providing dry docking, repair, and...