Retail Operations Leader

2 weeks ago


KailuaKona, Hawaii, United States Crazy Shirts Full time

Job Title: Store Manager at Crazy Shirts

Description: At Crazy Shirts, we are dedicated to crafting distinctive designs on premium products that allow our customers to experience a perpetual getaway in their everyday lives. As the Store Manager, you will be instrumental in directing all operations to ensure the store achieves its objectives.

KEY RESPONSIBILITIES

  • Inspire, guide, and oversee a team that includes sales associates, supervisors, and potentially an assistant manager.
  • Exhibit outstanding sales leadership and enhance overall store performance.
  • Promote a culture centered on exceptional customer service and quality.
  • Ensure staff accountability for meeting customer service expectations and reaching targets.
  • Evaluate store performance, create growth strategies, and pinpoint areas for enhancement.
  • Uphold company standards and guarantee compliance with store operations.
  • Manage staffing levels to fulfill customer demands and make informed decisions regarding hiring and scheduling.
  • Provide ongoing training and development opportunities for team members.
  • Utilize sound judgment in addressing employee concerns and resolving issues in partnership with HR.
  • Work collaboratively with various departments to boost sales and operational efficiency.
  • Implement merchandising strategies and maintain visual presentation standards.
  • Safeguard store assets and strengthen customer loyalty initiatives.
  • Demonstrate urgency and adhere to deadlines.
  • Carry out additional assigned responsibilities.

Qualifications

  • 2-4 years of experience in retail sales and management.
  • Basic mathematical proficiency and ability to pass a background check.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

  • Engage in physical tasks such as lifting, bending, standing, and moving items weighing up to 45lbs.
  • Read and interpret various documents and codes.
  • Work in environments with varying noise levels and potential exposure risks.
  • Willingness to work independently and adapt to flexible hours, including evenings and weekends.
  • Commitment to safety protocols and guidelines for health and workplace safety.

I have reviewed the Store Manager position details and confirm my ability to fulfill the job requirements.



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