Retail Checkout Associate

2 weeks ago


KailuaKona, Hawaii, United States KTA Super Stores Full time

Position Overview: The **Retail Checkout Associate** plays a vital role in enhancing customer satisfaction and loyalty by ensuring accurate pricing and delivering exceptional service at a retail location.

Key Responsibilities:
  • Warmly welcome and assist customers with their inquiries.
  • Confirm prices for merchandise and implement necessary adjustments.
  • Conduct shelf label inspections and report discrepancies.
  • Design and showcase promotional signage.
  • Support in-store promotions and other assigned duties.
Additional Responsibilities:
  • Handle incoming calls and assist with online store promotions.
  • Engage in inventory management tasks and uphold the cleanliness of product displays.
  • Coordinate with other departments as needed.
Customer Service Standards:
  • Welcome, assist, and tailor the shopping experience for every customer.
  • Deliver a World-Class Service infused with local charm.
Work Environment:
  • Operate indoors under varying temperature conditions amidst a bustling atmosphere of customers and colleagues.
  • Occasionally work in cooler environments and around various scents.
Availability:
  • Must be available to work 7 days a week, including holidays, with flexible scheduling.
Equipment Utilization:
  • Employ various tools for generating reports, communication, and merchandise management.
Safety Protocols:
  • No specific safety gear is mandated.
Qualifications:
  • Fundamental math abilities, strong communication skills, and capacity to operate with minimal oversight.
Age Requirements:
  • Some equipment operation may necessitate age restrictions.
Personal Attributes and Work Ethic:
  • Foster positive relationships and maintain an optimistic approach towards work and customers.
  • Exhibit strong work habits, initiative, and dedication to high-quality service.


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