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Retail Operations Manager

2 months ago

KailuaKona, Hawaii, United States Gecko Girlz Full time
Store Manager Job Overview

Company Background:

Gecko Girlz Shave Ice is a beloved establishment known for delivering an exceptional shave ice experience. Our colorful shop embodies the essence of aloha, featuring a diverse range of flavors crafted from homemade recipes and locally sourced ingredients.

At Gecko Girlz, we foster a family-like environment, dedicated to providing outstanding service and creating a welcoming atmosphere for every guest. Our commitment to using the freshest ingredients ensures that we satisfy our customers' sweet cravings with each shave ice creation.

Position: Store Manager, overseeing multiple locations

Role Summary:

We are seeking an enthusiastic Store Manager to lead our operations across various locations. The Store Manager will be responsible for guiding a team, ensuring top-notch customer service, driving financial performance, and upholding high standards of quality and cleanliness.

  • Oversee daily store operations, including inventory management, employee scheduling, and adherence to regulations.
  • Lead and mentor a team of staff, ensuring exceptional customer service and maintaining brand integrity.
  • Support the recruitment, training, and scheduling of team members.
  • Foster a friendly environment for customers and address inquiries and feedback with professionalism.
  • Handle financial responsibilities of the store, including cash management and financial reporting.

Qualifications:

  • Prior experience in a managerial role within the food and beverage sector.
  • Strong customer service abilities and capacity to perform under pressure.
  • Dependable with flexible availability and transportation.
  • Excellent communication, leadership, and organizational skills.
  • High school diploma or equivalent.

Perks:

Competitive salary, Paid Time Off, Health Insurance Options, Enjoyable team atmosphere, Flexible work schedule

Application Process:

Interested individuals are encouraged to submit their resume and cover letter through the designated application platform. Initial interviews will be conducted in the upcoming period.

Gecko Girlz Shave Ice is dedicated to fostering an inclusive workplace that values diversity and equal opportunity.