Retail Operations Leader

1 week ago


KailuaKona, Hawaii, United States Crazy Shirts Full time

Job Title: Store Manager at Crazy Shirts

Description: At Crazy Shirts, we are dedicated to crafting distinctive designs on premium products that whisk our customers away to a perpetual holiday in their everyday lives. As the Store Manager, you are instrumental in directing all store activities to ensure the achievement of our objectives.

KEY RESPONSIBILITIES

  • Inspire, guide, and oversee a team that includes sales associates, supervisors, and possibly an assistant manager.
  • Exhibit outstanding sales leadership and enhance overall store productivity.
  • Promote a culture centered on exceptional customer service and quality.
  • Ensure staff accountability for upholding customer service standards and reaching targets.
  • Evaluate store performance, create growth strategies, and pinpoint areas for enhancement.
  • Uphold company standards and guarantee compliance with store operations.
  • Manage staffing levels to align with customer demands and make informed decisions regarding hiring and scheduling.
  • Facilitate ongoing training and development opportunities for team members.
  • Utilize sound judgment in addressing employee concerns and resolving issues in partnership with HR.
  • Collaborate with various departments to improve sales and operational efficiency.
  • Implement merchandising strategies and maintain visual presentation standards.
  • Safeguard store assets and strengthen customer loyalty initiatives.
  • Exhibit a proactive approach and adhere to deadlines.
  • Perform additional assigned responsibilities as needed.

Qualifications

  • 2-4 years of experience in retail sales and management.
  • Basic mathematical skills and the ability to successfully complete a background check.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

  • Engage in physical activities such as lifting, bending, standing, and moving items weighing up to 45lbs.
  • Read and interpret various documents and codes.
  • Work in environments with fluctuating noise levels and potential exposure risks.
  • Be willing to work independently and have flexible availability, including evenings and weekends.
  • Comply with safety protocols and guidelines for health and workplace safety.

I have reviewed the Store Manager position details and confirm my ability to fulfill the job requirements.



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