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Retail Operations Manager

2 months ago


KailuaKona, Hawaii, United States Gecko Girlz Full time
Store Manager Job Overview

Company Background:

Gecko Girlz Shave Ice is a beloved establishment known for its exceptional shave ice offerings, made with locally sourced ingredients and traditional recipes. Our shop embodies the essence of aloha, providing a delightful experience for both residents and visitors.

At Gecko Girlz, we pride ourselves on fostering a family-like environment among our staff, dedicated to delivering outstanding service and creating a welcoming space for all patrons. We focus on using the finest ingredients to ensure every shave ice creation is a treat for our customers.

Role: Store Manager, overseeing multiple locations

Job Responsibilities:

We are seeking an enthusiastic Store Manager to supervise our operations across various locations. The Store Manager will be responsible for leading a team, ensuring top-notch customer service, driving profitability, and upholding high standards of cleanliness and quality.

  • Oversee daily store operations, including inventory management, employee scheduling, and adherence to health regulations.
  • Guide and mentor a team of staff members, ensuring exceptional service and compliance with brand standards.
  • Support the recruitment, training, and scheduling processes for employees.
  • Foster a friendly environment for customers, addressing inquiries and feedback with professionalism.
  • Handle financial responsibilities, including cash management and financial reporting.

Qualifications:

  • Prior experience in a managerial role within the food and beverage sector.
  • Strong customer service abilities and capacity to perform well under pressure.
  • Dependable with flexible availability and transportation options.
  • Excellent communication, leadership, and organizational skills.
  • High school diploma or equivalent.

Perks:

Competitive salary, Paid Time Off, Health Insurance Options, a vibrant team atmosphere, and a flexible work schedule.

Application Process:

Interested candidates are encouraged to submit their resume and cover letter through the designated application platform. Initial interviews will be scheduled accordingly.

Gecko Girlz Shave Ice is dedicated to fostering an inclusive workplace that values diversity and equal opportunity.