Marina Operations Supervisor
2 weeks ago
Victory Marine LLC is seeking a dedicated and enthusiastic Marina Operations Supervisor to oversee our dock management teams across various locations. This role is pivotal in ensuring that our members experience exceptional service while enjoying their time on the water.
Core Values:
- Positive Attitude
- Commitment to Excellence
- Team Collaboration
- Outstanding Service
- Integrity
Position Highlights:
As a Marina Operations Supervisor, you will lead a team of Dockmasters and Assistant Dock Managers, ensuring that all operations run smoothly and efficiently. Your responsibilities will include:
- Supervising and mentoring a team of Dockmasters at assigned locations.
- Fostering strong relationships with marina partners and ensuring a collaborative environment.
- Overseeing the maintenance and care of our fleet of vessels.
- Delivering exceptional customer service to all members and guests.
- Managing administrative tasks such as budgeting and inventory control.
Daily Responsibilities:
In addition to your supervisory duties, you will also engage in hands-on tasks as a Dockmaster:
- Welcome members with a friendly and professional demeanor.
- Assist with the boarding and disembarking of vessels, prioritizing safety.
- Utilize technology for member check-outs and equipment inspections.
- Ensure all safety equipment is onboard and functional.
- Maintain cleanliness and readiness of vessels for member use.
- Perform minor maintenance tasks to uphold safety standards.
- Conduct clerical duties related to reservations and fuel logs.
Qualifications:
- High School diploma or equivalent.
- Minimum age of 21 years.
- Strong leadership skills and a commitment to company values.
- Experience or passion for boating; training provided.
- Ability to perform basic maintenance on vessels.
- Physical capability to handle equipment and perform cleaning tasks.
- Effective communication skills and a customer-focused approach.
Compensation:
Compensation ranges from $20 to $25 per hour plus tips. Full-time Marina Operations Supervisors may also qualify for group medical and dental insurance, as well as paid time off and holiday breaks.
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