Invoicing Coordinator

2 weeks ago

Indianapolis, Indiana, United States Venture Full time
Job Overview

JOIN A DYNAMIC TEAM AT VENTURE
At Venture, we are dedicated to assisting our clients in effectively delivering their products and services. If you are passionate about providing exceptional customer support, value collaboration, and thrive in a challenging environment, we would love to connect with you.

ROLE SUMMARY

The Invoicing Coordinator plays a crucial role in managing billing processes, which includes verifying documentation, processing invoices, and examining unbilled shipments to ensure accurate and timely billing. This position involves addressing customer inquiries and concerns, fostering a positive and respectful atmosphere among colleagues and clients.

KEY RESPONSIBILITIES:

  • Leverage Excel to compile and distribute weekly billing statements to clients.
  • Utilize the TMW system to assess electronic records of driver documentation, ensuring alignment with load specifications.
  • Execute invoice processing in TMW, confirming accuracy based on client agreements and established billing protocols, and dispatch invoices through the appropriate channels (mail, email, uploads, etc.) as per client preferences.
  • Investigate unbilled shipments, identify reasons for billing delays, and resolve issues through communication with clients, drivers, and shippers to facilitate billing.
  • Manage and track invoices and any rejections on client web platforms.
  • Respond to phone inquiries from clients and colleagues to resolve billing-related issues.
  • Maintain regular and predictable attendance.

ADDITIONAL RESPONSIBILITIES:

  • Perform other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • High School Diploma or equivalent.
  • Proficient in Microsoft Excel, including Pivot Tables and VLookups.

PREFERRED QUALIFICATIONS:

  • Experience with Microsoft Great Plains.
  • Familiarity with TMW software.
  • Background in the logistics sector.
  • Proficient in Microsoft Office Suite.

ESSENTIAL SKILLS:

  • Strong oral communication skills for professional interactions.
  • Effective written communication for crafting professional emails.
  • Active listening skills to fully comprehend discussions and respond appropriately.
  • Mathematical reasoning skills for problem-solving.
  • Social awareness to understand and interpret others' reactions.
  • Judgment and decision-making skills to evaluate options and select the best course of action.
  • Persuasion skills to influence others effectively.
  • Time management skills to prioritize tasks efficiently.
  • Reading comprehension skills for understanding work-related documents.
  • Computer literacy to utilize Microsoft Office and learn specific software.

PHYSICAL REQUIREMENTS:

  • Ability to sit at a workstation and engage in phone conversations for extended periods.

ADDITIONAL INFORMATION:

  • This job description is not exhaustive and may be revised by the Company as needed.

BENEFITS:

  • Competitive salary.
  • Opportunities for career growth.
  • Generous vacation and paid time off.
  • Paid holidays.
  • 401K plan with company matching from day one.
  • Comprehensive medical, dental, and vision coverage.
  • Basic and supplemental life insurance options.

This job description does not guarantee ongoing employment or employment for a specific duration. Employment is at-will, unless otherwise stated in a written contract.

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