Youth Program Supervisor

2 weeks ago

Chicago, Illinois, United States Mercy Home For Boys and Full time
Position Overview

At Mercy Home for Boys & Girls, we are committed to empowering youth, nurturing hope, and building brighter futures. Our mission is to serve as advocates, educators, mentors, and role models for the young individuals we support. We firmly believe that every young person deserves the opportunity to flourish and achieve their utmost potential.

Recognized as one of the Top 100 Places to Work in Chicago for nine consecutive years, Mercy Home emphasizes the importance of our team's growth and well-being. We offer extensive training and continuous professional development throughout your career with us. Mercy Home for Boys & Girls is an Equal Opportunity Employer, dedicated to fostering Diversity and Inclusion.

If you are passionate, motivated, and committed to making a positive impact, we invite you to join our team. Our dedicated staff provides healing, guidance, and opportunities to young men and women in need.

Key Responsibilities:

  • Ensure the effective implementation of each youth's Individual Treatment Plan (ITP).
  • Oversee the active involvement of Youth Care Workers in achieving educational, employment, and treatment objectives.
  • Monitor all program communications, including log entries, incident reports, and correspondence with supervisors, families, and external organizations.
  • Provide supervision for staff, youth, and the environment (milieu/grounds), ensuring adequate 24-hour program coverage.

In this Role, you will:

  • Support and uphold the policies and philosophy of the Agency and program.
  • Demonstrate a commitment to personal and professional development through training.
  • Participate in supervision meetings with your supervisor.
  • Train new Youth Care Staff and ensure compliance with HR-required training and documentation.
  • Provide weekly supervision to Youth Care Workers, offering support and feedback, conducting performance evaluations, and applying progressive discipline when necessary.
  • Ensure team members are trained in and effectively applying the principles of the Mercy Model in their interactions with youth and families.
  • Learn and implement the treatment philosophies and practices of the Agency.
  • Advise on the use of de-escalation and behavior management techniques as per CPI protocol.
  • Collaborate with other departments within the Youth Program.
  • Ensure Youth Care coverage for all shifts and demonstrate flexibility in scheduling as needed.
  • Hold staff accountable for their responsibilities.

Qualifications:

  • Bachelor's Degree required; or a minimum of 5 years of experience in a residential setting with demonstrated competence in the Mercy Model of Care and program leadership.
  • Master's Degree preferred in psychology, social work, sociology, or a related Human Services field as determined by DCFS rule 401.
  • Experience in a residential or high-energy work environment with youth and staff.
  • Availability to work two to three nights per week, until at least 9:00 p.m. or 9:30 p.m., based on program needs.
  • On-call availability (shared responsibility with Program Manager) to support program requirements.
  • Ability to work effectively in an interdisciplinary team approach.
  • Experience in residential treatment settings.
  • Possess a valid driver's license and maintain a clear driving record.
  • Regular and predictable attendance is essential.
  • Ability to work independently and as part of a team.
  • Excellent interpersonal, oral, and written communication skills.
  • Demonstrated commitment to diversity, equity, and inclusion, with respect for diverse backgrounds.
  • Ability to maintain professionalism while exercising judgment and discretion.
  • Proficiency in Microsoft Office and the ability to learn new software as needed.
  • Commitment to attending required Agency trainings and maintaining compliance.

Work Schedule:

This is a full-time position (40 hours per week) with a schedule that includes Monday to Friday, requiring flexibility to meet program needs.

Why Join Us:

At Mercy Home, we are dedicated to providing exceptional care for the youth we serve, which extends to ensuring our team receives top-notch training and professional development opportunities.

Benefits:

Mercy Home offers a competitive benefits package, including PTO, healthcare coverage (medical, dental, and vision), a 403(b) retirement savings plan with matching contributions, complimentary parking and lunch, student loan debt counseling, and tuition reimbursement up to $3,500 per year.

Mercy Home for Boys & Girls is an Equal Opportunity Employer, committed to Inclusion and Diversity.

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