Youth Program Coordinator
2 weeks ago
Position: Program Manager for Youth Residential Services
Location: Chicago, IL
Schedule: Night shifts with weekends off
Role Summary: The Program Manager for Youth Residential Services is tasked with assisting the Program Director in delivering strategic leadership and vision. This role involves the establishment of effective policies and procedures that ensure the provision of high-quality clinical services tailored to the needs of the youth served. The Program Manager will focus on supporting Justice-Involved youth across various demographics, fostering their growth and facilitating successful transitions into the community.
Key Responsibilities:
- Oversee and delegate work assignments to program staff, ensuring adherence to established policies and procedures.
- Develop and implement effective service delivery protocols to enhance operational efficiency.
- Conduct interviews and assist in the hiring process, ensuring compliance with organizational policies.
- Perform performance evaluations and provide direct services to clients as necessary.
- Maintain professional relationships with community organizations and participate in management meetings.
- Stay updated on industry standards and provide training to staff as needed.
- Ensure the accuracy and timeliness of program reports and other documentation.
- Respond to crisis situations as required, maintaining a professional demeanor at all times.
Qualifications:
- Bachelor's Degree from an accredited institution is required.
- A minimum of two years of experience in a residential setting is necessary.
- Must be at least 25 years of age in accordance with licensing requirements.
Skills and Competencies:
- Strong communication skills and the ability to build relationships with diverse stakeholders.
- Proficiency in Microsoft Office and other relevant software.
- Ability to manage confidential information with discretion.
- Demonstrated problem-solving skills and ability to work independently.
Work Environment: This position requires an in-person presence at the assigned program site, with a commitment to maintaining a supportive and professional work atmosphere.
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