Reception Coordinator
2 weeks ago
Reception Coordinator
About Us
At Dental Whale®, we are committed to delivering outstanding, personalized dental services in a welcoming and soothing atmosphere. Our Reception Coordinator plays a crucial role in ensuring that every patient has a remarkable experience.
Role Overview
You may be an ideal candidate for this role if you:
- are seeking a position at a reputable dental practice
- prioritize providing exceptional patient care
This vibrant and fast-paced practice offers a supportive environment with excellent mentorship and a collaborative team. The Reception Coordinator is an essential member of our office team, requiring strong interpersonal and organizational abilities. This role involves close interaction with patients and clinical staff, scheduling appointments, managing patient flow, and assisting with financial arrangements. The Reception Coordinator also communicates with patients daily, serving as a vital point of contact both internally and externally.
Key Responsibilities
- Schedule patient treatment appointments
- Reschedule appointments for patients who miss their visits
- Contact patients to follow up on treatment
- Manage the schedules of dentists and hygienists
- Collaborate with the clinical team to efficiently manage daily patient flow
- Provide necessary communications and information to relevant team members
- Complete all treatment paperwork, including consent forms and policy documents
- Adhere to confidentiality and comply with state, federal, and HIPAA regulations
Qualifications
Preferred qualifications include:
- At least one year of experience in a dental environment
- Familiarity with Microsoft Office and other software applications
- Excellent verbal communication skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- 401(k) plan
- Two weeks of paid time off annually
- Up to seven paid holidays each year, including one floating holiday
- Complimentary dental care for employees and their family members (within company guidelines)
Elevate your career with us
Dental Whale® is proud to be an Equal Opportunity Employer. We do not discriminate against applicants or team members based on race, color, religion, national origin, sex, age, disability status, sexual orientation, gender identity, or any other protected class under applicable law. We hire and promote individuals based on their qualifications for the job.
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