Reception Coordinator

2 weeks ago


Dearborn Heights, Michigan, United States Dental Whale® Full time

Reception Coordinator

About Us

At Dental Whale®, we are committed to delivering outstanding, individualized dental services in a welcoming and comfortable atmosphere. Our Reception Coordinator plays a crucial role in ensuring that every patient has a remarkable experience.

Position Overview

You may be an ideal candidate for this role if you:

  • Are seeking a position at a reputable dental practice
  • Prioritize providing exceptional patient service

This is a vibrant, fast-paced, and enjoyable workplace with excellent mentorship and supportive colleagues. The Reception Coordinator is an essential member of our office team, requiring strong interpersonal and organizational abilities. This role involves close collaboration with patients and clinical staff, managing appointments, overseeing schedules and patient flow, and assisting patients with financial matters. The Reception Coordinator also engages with patients daily, serving as a vital point of contact both internally and externally. This position represents the face of our practice.

Key Responsibilities

  • Schedule patient treatment appointments
  • Reschedule appointments for patients who miss their visits
  • Contact patients to facilitate treatment completion
  • Manage the schedules of dentists and hygienists
  • Collaborate with the clinical team to effectively manage daily patient flow
  • Provide relevant communications and information to team members
  • Complete all necessary treatment paperwork, including consent forms and policy documents
  • Adhere to confidentiality, state, federal, and HIPAA regulations

Qualifications

  • Preferred: 1 year of experience in a dental environment
  • Familiarity with Microsoft and other software applications
  • Excellent verbal communication skills

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and Disability insurance
  • 401k plan
  • Two weeks of paid time off annually
  • Up to 7 paid holidays each year (including one floating holiday)
  • Complimentary dental care for employees and their family members (within company guidelines)

Elevate your career with us

Dental Whale® is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members based on race, color, religion, national origin, sex, age, disability status, sexual orientation, gender identity, or any other protected class under applicable law. We hire and promote individuals based on their qualifications for the job.


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