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Reception Coordinator

2 months ago

Dearborn Heights, Michigan, United States Dental Whale® Full time

Reception Coordinator

About Us

At Dental Whale®, we are dedicated to delivering outstanding, individualized dental care in a welcoming and comfortable setting. Our Reception Coordinator plays a crucial role in providing the exceptional experience we aim to achieve.

Position Overview

You may be an ideal candidate for this role if you:

  • are seeking a position at a reputable dental practice
  • prioritize providing the highest level of patient care

This vibrant and dynamic practice offers a supportive environment with excellent mentorship and collaborative team members. The Reception Coordinator is an essential part of our office team, requiring strong interpersonal and organizational abilities. This role involves close interaction with patients and clinical staff, managing appointments, overseeing schedules and patient flow, and assisting patients with financial matters. The Reception Coordinator also engages with patients daily, serving as a vital point of contact both internally and externally. This position represents the face of our practice.

Key Responsibilities

  • Schedule patient treatment appointments
  • Reschedule appointments for patients who miss their visits
  • Contact patients to facilitate ongoing treatment
  • Manage the schedules of dentists and hygienists
  • Collaborate with our clinical team to ensure smooth daily patient flow
  • Provide necessary communications and information to relevant team members
  • Complete all treatment documentation, including consent forms and policy agreements
  • Adhere to confidentiality and comply with state, federal, and HIPAA regulations

Qualifications

Preferred qualifications include:

  • 1 year of experience in a dental setting (preferred but not mandatory)
  • Familiarity with Microsoft Office and relevant software applications
  • Excellent verbal communication skills

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and Disability insurance
  • 401k retirement plan
  • Two weeks of paid time off annually
  • Up to 7 paid holidays each year (including one floating holiday)
  • Complimentary dental care for employees and their family members (within company guidelines)

Elevate your career with us

Dental Whale® is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members based on race, color, religion, national origin, sex, age, disability status, sexual orientation, gender identity, or any other class protected by applicable law. We hire and promote individuals based on their qualifications for the job.