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Front Desk Coordinator

1 month ago

Miami, Florida, United States SNI Companies Full time
Job Title: Front Desk Coordinator

We are seeking a highly skilled and bilingual Front Desk Coordinator to join our team at SNI Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities:
  • Greet and assist clients with a warm and welcoming demeanor
  • Manage phone calls, appointments, and inquiries efficiently
  • Maintain accurate patient records and handle administrative tasks
  • Provide information about services and procedures to clients
  • Process payments and manage billing inquiries
Qualifications:
  • Bilingual in Spanish and English (required)
  • Strong customer service skills with a friendly and empathetic approach
  • Previous experience in a veterinary clinic or customer-facing role is a plus
  • Ability to work in a fast-paced environment and adapt to changing schedules
  • Excellent communication and organizational skills
What We Offer:
  • Competitive hourly wage of $17
  • A supportive and caring work environment
  • Opportunities for professional growth and development in the veterinary field