Front Desk Receptionist
4 weeks ago
We are seeking a highly skilled and experienced Front Desk Receptionist to join our team at AccorHotel. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience for all.
Key Responsibilities:
- Manage guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
- Provide accurate and timely information to guests regarding hotel services, amenities, and local attractions.
- Handle guest complaints and concerns in a professional and courteous manner.
- Process payments and handle cash transactions with accuracy and attention to detail.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for guests.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- Previous experience in a front desk or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic math skills and accuracy with handling cash transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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