Front Desk Representative
4 weeks ago
About Four Seasons:
At Four Seasons, we're passionate about delivering exceptional guest experiences. As a Front Desk Agent, you'll play a key role in shaping our guests' stays by providing personalized service and attention to detail.
About the Opportunity:
We're seeking a highly motivated and organized individual to join our Front Office team. As a Front Desk Agent, you'll be responsible for welcoming guests, checking them in and out, and ensuring their stay is nothing short of exceptional.
Responsibilities:
- Check guests in and out efficiently and professionally
- Handle guest interactions with the highest level of hospitality and professionalism
- Utilize computer systems to check guests in and out, run daily reports, and select and block rooms
- Comply with Four Seasons' Work Rules and Standards of Conduct
- Work harmoniously and professionally with co-workers and supervisors
Requirements:
- At least 1 year of hotel experience in a luxury hotel
- Written, spoken, and reading proficiency in English
- Fluency in a language other than English strongly preferred
- Ability to work all shifts, including AM, PM, weekends, and holidays
- Computer knowledge
What We Offer:
- Energizing employee culture where you can be your true self
- Comprehensive learning and development programs
- Inclusive and diverse employee engagement events
- Exclusive discount and travel programs
- Competitive wages and benefits
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