Hotel Front Desk Ambassador
3 days ago
We are seeking a highly skilled and charismatic individual to join our team as a Hotel Front Desk Ambassador at Life House Little Havana. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing the check-in and check-out process, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Manage guest check-in and check-out processes
- Assist with room reservations and guest requests
- Coordinate with other departments to ensure guest needs are met
- Inspect and prepare rooms for guest arrival
- Provide administrative and reception support to management and other team members
- Manage guest communication and resolve issues in a timely and friendly manner
Requirements:
- 1 year of experience in a hotel or hospitality setting
- Excellent guest service skills and a genuine desire to help
- Strong organizational and communication skills
- Ability to work morning and evening shifts, weekends, and holidays as required
Preferred Qualifications:
- Knowledge of the Miami area and local attractions
- Ability to lift 50 lbs. and climb stairs with ease
We offer a competitive hourly rate of $22.00, paid time off, holiday pay, and a referral program. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.
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