Hotel Front Desk Ambassador

3 days ago


Miami, Florida, United States LH - Little Havana Full time
Job Description

We are seeking a highly skilled and charismatic individual to join our team as a Hotel Front Desk Ambassador at Life House Little Havana. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing the check-in and check-out process, and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Manage guest check-in and check-out processes
  • Assist with room reservations and guest requests
  • Coordinate with other departments to ensure guest needs are met
  • Inspect and prepare rooms for guest arrival
  • Provide administrative and reception support to management and other team members
  • Manage guest communication and resolve issues in a timely and friendly manner

Requirements:

  • 1 year of experience in a hotel or hospitality setting
  • Excellent guest service skills and a genuine desire to help
  • Strong organizational and communication skills
  • Ability to work morning and evening shifts, weekends, and holidays as required

Preferred Qualifications:

  • Knowledge of the Miami area and local attractions
  • Ability to lift 50 lbs. and climb stairs with ease

We offer a competitive hourly rate of $22.00, paid time off, holiday pay, and a referral program. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.



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