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Mail Operations Coordinator

2 months ago

Lanham, Maryland, United States FedChoice Federal Credit Union Full time

Job Type

Full-time

Position Overview

We are seeking a dedicated and detail-oriented individual to fill the role of Operations Support Specialist within our Operations Support team. This position is essential for ensuring smooth daily operations at our facility.

Key Responsibilities

The Operations Support Specialist will be responsible for a variety of tasks, including:

  • Processing incoming mail deposits and payments, as well as managing returned mail.
  • Overseeing the mailroom operations, which includes sorting and distributing intra-office mail and preparing outgoing mail for courier services.
  • Acting as a liaison with various vendors for delivery and service needs.
  • Performing routine maintenance on office equipment and coordinating service as necessary.
  • Providing backup support for ACH processing, including assisting with stop payments and audits.
  • Offering administrative support to the Operations Support department by responding to inquiries and assisting with account verifications.
  • Maintaining effective communication with team members and management regarding project statuses and task coordination.

Qualifications

To be successful in this role, candidates should possess:

  • A minimum of two years of experience in a financial institution.
  • A high school diploma or equivalent (GED) is preferred.
  • A basic understanding of credit union operations and financial service procedures.

Why Choose FedChoice?

At FedChoice Federal Credit Union, we pride ourselves on being a forward-thinking financial institution that values its employees. We offer a supportive work environment with competitive benefits, including:

  • Casual dress code.
  • Birthday leave.
  • Opportunities for professional development.
  • Tuition reimbursement programs.
  • Comprehensive health insurance options.
  • 401(k) retirement plan with matching contributions.

FedChoice is an equal-opportunity employer.