Client Relations Clerk

2 weeks ago


San Juan Capistrano, California, United States Ganahl Lumber Full time
Will Call Clerk

Ganahl Lumber Company stands as the premier lumberyard and hardware supply store in California, with a legacy dating back to 1884. As a family and employee-owned enterprise, we specialize in providing high-quality building materials and hardware to both professional contractors and DIY enthusiasts. Our extensive product range includes tools, paint, construction supplies, millwork, doors, and windows. Ganahl Lumber is committed to being an equal opportunity employer, offering a robust benefits package and competitive compensation.

We are in search of a personable and efficient Will Call Clerk to support customer orders and handle various daily administrative tasks. Your responsibilities will include answering phone calls, taking messages, welcoming customers, managing files, mailing, and keeping inventory records up to date.

The ideal candidate will thrive in a customer-focused environment and possess excellent organizational and time management abilities. Key Responsibilities of the Will Call Clerk:
  • Welcome customers with exceptional service.
  • Process customer orders and maintain accurate documentation.
  • Update and manage records in the inventory database.
  • Utilize office equipment such as photocopiers and fax machines.
Qualifications for the Will Call Clerk:
  • Proficient computer skills and familiarity with Microsoft Office.
  • Strong time management and organizational capabilities.
  • Basic computer literacy, including knowledge of word processing, spreadsheets, databases, and fundamental accounting software.
This job description is not exhaustive and may evolve as needed. Ganahl Lumber Company retains the right to modify this job description at any time. All employees are expected to perform the essential functions of their role, and reasonable accommodations may be provided for individuals with disabilities, barring undue hardship. Employment with Ganahl Lumber Company is at will, and this description does not alter that status.

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