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Client Relations Specialist
2 months ago
Noble Direct has made a significant mark in the telecommunications sector, earning national recognition from esteemed clients. As a leading business consulting and sales organization, we are celebrated for our innovative customer engagement and sales methodologies, consistently surpassing sales expectations. Our mission for the Client Relations Specialist role is to support our clients in acquiring new customers, broadening their market presence, and maintaining their competitive edge in the telecommunications landscape.
To realize our objectives, we are looking for driven, enthusiastic, and forward-thinking individuals to join our team as a Client Relations Specialist.
Key Responsibilities:
- Conduct engaging presentations to prospective clients, illustrating the advantages of our clients' offerings and promotions.
- Enhance customer satisfaction and loyalty by delivering exceptional service and a tailored purchasing journey through attentive listening.
- Assess potential clients' requirements, troubleshoot issues, and customize sales solutions to meet their specific needs.
- Leverage product expertise, competitive pricing, and market insights to promote our clients' offerings and boost sales performance.
- Accurately document customer contact details, installation schedules, and sales agreements.
- Collaborate with fellow Marketing & Sales Specialists and Customer Service Representatives to develop effective sales strategies that enhance customer interaction.
- Stay informed about our clients' products, services, promotions, sales objectives, and campaign strategies by participating in all training sessions and meetings.
- Work closely with our Marketing & Sales Executives and senior Customer Service team members to achieve all sales goals and targets.
Preferred Skills:
- Effective communicator capable of clearly conveying messages to our target audience.
- Entrepreneurial mindset with a strong drive to exceed client expectations.
- Team-oriented and adaptable to fast-paced work environments.
- Proactive problem-solver who seeks solutions rather than remaining stagnant in the face of challenges.
- Professional representation of our clients, committed to fostering long-term relationships with consumers.
Basic Qualifications:
- High School Diploma or equivalent qualifications required.
- Bachelor's Degree in Business Administration, Management, Entrepreneurship, Communications, or related fields preferred.
- 1-3 years of experience in Sales, Promotions, Customer Service, or related fields preferred.
- Reliable transportation to the work location.
