Property Leasing Specialist

2 weeks ago


San Francisco, California, United States Brookfield Properties Multifamily LLC Full time

Job Overview

Position Summary:

The Leasing Consultant engages with potential residents to assess their housing requirements, conducts interviews to evaluate eligibility according to established guidelines, and showcases available and model apartments along with property features using company-defined techniques. Provides accurate rental quotes and promotional offers. Follows up with prospective residents through calls and literature, tracking rental progress. Responsible for collecting application fees, security deposits, and rental payments while managing all online inquiries and ensuring appropriate follow-up.

Completes the applicant evaluation process and generates necessary correspondence based on outcomes.

Prepares lease agreements and associated addendums, maintaining accurate lease documentation and filing systems. Keeps the property waiting list updated and manages various records and reports in compliance with policies, affordable housing programs, and HUD/Agency regulations.

Facilitates and ensures the effective use of on-site property management software for leasing information.

Ensures that apartments are move-in ready by conducting inspections, arranging move-in materials, and applying final touches as needed. Distributes keys, move-in packages, safety information, and other relevant documents during lease signings.

Stays informed about marketing and leasing strategies, striving to meet affirmative marketing objectives. Actively seeks new residents through outreach initiatives, direct marketing, cold calling, distributing informational materials, and liaising with community organizations. Maintains knowledge of available apartments, building amenities, and local attractions that may interest residents. Keeps abreast of current rental rates and promotional offers from competing properties.

Assists in resident retention efforts by providing ongoing customer support after move-in. Handles work order requests, package deliveries, and contributes to the daily operations of the property while ensuring resident satisfaction.

Qualifications:

A High School Diploma or GED is required for this position.

Preferred qualifications include an Associate Degree in Customer Service or Hospitality.

1-2 years of relevant experience in Leasing or Sales is necessary.

A valid driver's license may be required based on property needs.

Essential skills for this role include knowledge of fair housing laws, affordable housing programs, proficiency in Microsoft Office, personal accountability, persuasive communication, and customer service expertise.

Experience with One-Site software is a preferred skill.

Compensation

Salary is commensurate with experience, starting at $25.66 per hour.

Incentives:

Brookfield Properties values the well-being and work-life balance of our associates. We offer a comprehensive benefits package that includes:

  • Full benefits coverage
  • Generous paid time off
  • 401(k) plan with company matching
  • Opportunities for growth and advancement
  • Significant rental discounts for associates living on-site

We are an Equal Opportunity Employer, welcoming applicants from diverse backgrounds including minorities, veterans, individuals with disabilities, and all other protected classes. We maintain a drug-free workplace.

We appreciate your interest in this position; however, only candidates selected for pre-screening will be contacted.



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