Surgical Appointment Coordinator
2 weeks ago
Las Vegas Urology LLP is on the lookout for a dedicated and meticulous Surgery Scheduler to enhance our patient care team. Our practice has a long-standing reputation for excellence in the Las Vegas Valley, and we pride ourselves on our collaborative approach to patient care.
Key Responsibilities:
- Manage the scheduling of surgical procedures following patient consultations with physicians.
- Process all necessary FMLA documentation within a specified timeframe and ensure collection of associated fees.
- Arrange follow-up appointments post-surgery to ensure continuity of care.
- Collect patient copays, deductibles, and out-of-pocket expenses prior to surgical procedures.
- Coordinate with various facilities, including hospitals and surgery centers, to confirm availability for procedures.
- Engage with all relevant parties, such as anesthesiologists, to ensure comprehensive surgical preparation.
- Secure necessary authorizations for surgical procedures.
- Communicate with patients regarding the details of their surgery, including time and location.
- Facilitate patient registration with hospitals and ensure all pre-operative tests are completed.
- Input patient data into the Electronic Health Record (EHR) system from physician consultations and hospital documentation.
- Maintain an organized workflow by keeping track of assigned tasks.
- Uphold the highest standards of confidentiality and adhere to all HIPAA regulations.
- Perform additional related duties as required.
Performance Expectations: The ideal candidate will possess strong communication skills, both verbal and written, and be able to handle stressful situations with poise. Establishing and maintaining effective relationships with patients and colleagues is essential.
Qualifications:
- High School Diploma or equivalent required.
- A minimum of 3 years of experience in medical surgery scheduling within a clinical environment is preferred.
- Familiarity with medical terminology is advantageous.
Physical Requirements: The role requires manual dexterity for phone operations, prolonged periods of sitting, and the ability to hear within a normal range. Candidates should be capable of maintaining focus and energy in a fast-paced environment.
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