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Customer Service Coordinator

2 months ago

Las Vegas, Nevada, United States Realty One Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional customer service and administrative support to our Residential Real Estate Brokerage team at Realty One Group.

The ideal candidate will be responsible for addressing inquiries from Real Estate Agents and Home Buyers in a professional and efficient manner, coordinating appointments, promoting company initiatives, and enhancing the overall customer experience.

Key Responsibilities:

  • Provide administrative support to the team, including data entry, filing, and record-keeping
  • Develop and implement effective filing systems for customer data
  • Coordinate appointments and travel arrangements as needed
  • Enhance customer satisfaction by resolving inquiries and concerns in a timely and professional manner
  • Assist in the development and implementation of marketing initiatives to promote company services

Requirements:

  • High school diploma or equivalent
  • Demonstrated ability to complete detailed tasks efficiently
  • Previous customer service experience in the industry preferred
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office applications and quick to learn new software

About Realty One Group:

We are a dynamic and innovative real estate brokerage that provides tools, leads, and training to help our agents succeed. We are committed to creating opportunities for success and empowering individuals to achieve their dreams.