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Patient Appointment Coordinator I

2 months ago

Las Vegas, Nevada, United States Las Vegas Urology LLP Full time
Position Overview

Las Vegas Urology LLP is seeking a dedicated and detail-oriented Bilingual Appointment Scheduler to enhance our patient scheduling operations. This role is essential in ensuring our clinics run smoothly and efficiently, providing excellent service to our patients.

Key Responsibilities:

  • Manage the clinic's phone system and assist patients in scheduling appointments.
  • Input and maintain accurate patient demographic information.
  • Schedule appointments in accordance with physicians' specific requirements.
  • Update existing patient records and handle inquiries regarding past due balances.
  • Route messages to physicians and medical assistants as necessary.
  • Monitor and manage assigned tasks through our internal systems.
  • Support team members and contribute to a collaborative work environment.
  • Maintain punctuality and consistent attendance.
  • Adhere to all confidentiality protocols and HIPAA regulations.

Qualifications:

  • High School Diploma or GED.
  • 1-3 years of scheduling experience, preferably in a healthcare setting.
  • Bilingual proficiency is required.

Skills and Competencies:

  • Familiarity with medical terminology is preferred.
  • Strong communication skills, both verbal and written.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint).
  • Able to thrive in a fast-paced, multi-tasking environment.
  • Excellent organizational skills and attention to detail.

Physical Requirements:

This position involves working in an office environment, which may require prolonged periods of sitting, as well as some bending and lifting. The role necessitates effective communication and manual dexterity for operating office equipment.